Current jobs related to Member Services Coordinator - Cambridge - InnerCity Weightlifting

  • Member Services Coordinator

    4 months ago

    Cambridge, United States InnerCity Weightlifting Full time

    Job DescriptionJob DescriptionSalary: $17 / hourInnerCity Weightlifting's (ICW) mission is to reduce gun violence by amplifying the voice and agency of people who have been most impacted by systemic racism and mass incarceration.We partner with program participants through case management and careers in and beyond personal training. Individuals are...

  • Member Services Coordinator

    1 week ago

    Cambridge, Massachusetts, United States City of Cambridge Full time

    Job SummaryThe City of Cambridge is seeking a highly organized and detail-oriented Member Services Coordinator to provide administrative and clerical support to the Cambridge Retirement System. This role will work closely with management staff to ensure the smooth operation of the system, including data entry, communication with members, and preparation of...

  • Member Services Coordinator

    1 week ago

    Cambridge, Massachusetts, United States InnerCity Weightlifting, Inc. Full time

    Job SummaryInnerCity Weightlifting, Inc. is seeking a highly motivated and customer-focused Member Services Coordinator to support our social enterprise team. As a key member of our team, you will provide exceptional customer service to our personal training clients, ensuring a seamless and engaging experience.Key ResponsibilitiesCustomer Service: Provide...

  • Service Operations Coordinator

    1 week ago

    Cambridge, Massachusetts, United States LanceSoft Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Support Representative to join our team at LanceSoft. As a key member of our operations team, you will be responsible for coordinating scheduling, generating work orders, and ensuring timely completion of tasks.Key ResponsibilitiesScheduling and Coordination: Coordinate scheduling of...

  • Event Services Coordinator

    3 weeks ago

    Cambridge, Massachusetts, United States V R Della Infotech Inc Full time

    Job OverviewPosition Summary:Under the guidance of an event planner or coordinator, the Event Operations Associate is responsible for providing hospitality, logistical assistance, and guest services to participants and attendees. This role may involve tasks such as event ticketing, seating arrangements, and registration processes.Key Responsibilities:1....

  • Delivery Services Coordinator

    2 weeks ago

    Cambridge, Minnesota, United States East Central Regional Library Full time

    Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Delivery Services Coordinator at East Central Regional Library. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials and supplies within our organization.Key Responsibilities:Receive and process all incoming...

  • Resident Service Coordinator

    4 months ago

    Cambridge, United States YWCA Cambridge Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONPosition: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to...

  • Resident Service Coordinator

    4 months ago

    Cambridge, United States YWCA Cambridge Full time

    JOB DESCRIPTIONPosition: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to the Executive Director and is...

  • Resident Service Coordinator

    3 weeks ago

    Cambridge, United States YWCA Cambridge Full time $60,000 - $68,000

    Job DescriptionJob DescriptionPosition: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to the Executive...

  • Resident Service Coordinator

    3 weeks ago

    Cambridge, United States YWCA Cambridge Full time

    Position: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to the Executive Director and is a key member...

  • Resident Service Coordinator

    10 hours ago

    Cambridge, United States YWCA Cambridge Full time

    Job DescriptionJob DescriptionPosition: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to the Executive...

  • Member Services Representative

    2 days ago

    Cambridge, Massachusetts, United States TRANSPORTATION FEDERAL CREDIT UNION Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at TRANSPORTATION FEDERAL CREDIT UNION. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with accuracy and efficiency.Key ResponsibilitiesProvide superior customer...

  • Member Services Representative

    5 days ago

    Cambridge, Massachusetts, United States TRANSPORTATION FEDERAL CREDIT UNION Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at TRANSPORTATION FEDERAL CREDIT UNION. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting our products and services.Key...

  • Resident Service Coordinator

    11 hours ago

    Cambridge, Massachusetts, United States YWCA Cambridge Full time

    Job SummaryWe are seeking a highly skilled and compassionate Resident Service Coordinator to join our team at YWCA Cambridge. As a key member of our Tanner Residence team, you will play a vital role in building supportive relationships with our residents and working collaboratively with property management, case management teams, and YWCA program staff to...

  • Social Services Coordinator

    5 days ago

    Cambridge, Massachusetts, United States Tarrytown Rehabilitation & Nursing Center Full time

    Job Title: Social WorkerWe are seeking a skilled and compassionate Social Worker to join our team at Tarrytown Rehabilitation & Nursing Center. As a Social Worker, you will play a vital role in providing support services to our residents, their families, and designated representatives.Responsibilities:Assist with planning and implementing comprehensive...

  • Guest Services Coordinator

    3 weeks ago

    Cambridge, Massachusetts, United States JobsRUs Full time

    Job OverviewJobsRUs is currently looking for a dedicated Guest Services Coordinator to join our team. This role is essential in providing exceptional service to our clients.Key Benefits:Competitive Compensation: $22.00 per hourWeekly PayShift Details:Working hours are from 8:00 AM to 4:30 PM.Role Responsibilities:The Guest Services Coordinator will be...

  • Guest Services Coordinator

    3 weeks ago

    Cambridge, Massachusetts, United States JobsRUs Full time

    Job OverviewJobsRUs is looking to hire a Guest Services Coordinator for a prominent client.Compensation and Benefits:Weekly PayHourly Rate: $23.00Shift Information:Evening Shift: 8:00 PM - 4:00 AMNight Shift: 10:00 PM - 6:00 AMPosition Summary:The Guest Services Coordinator may operate in various settings within the client’s facilities. This role often...

  • Receptionist Coordinator

    2 weeks ago

    Cambridge, Massachusetts, United States C&W Services Full time

    Job Title The Receptionist, reporting to the Site Account Manager, will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support. The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional...

  • Caregiver Scheduling Coordinator

    2 weeks ago

    Cambridge, Massachusetts, United States Guardian Angel Senior Services Full time

    Job SummaryGuardian Angel Senior Services is seeking a highly organized and detail-oriented Caregiver Scheduling Coordinator to join our team. As a key member of our staff, you will be responsible for scheduling caregivers based on availability and client needs.Key Responsibilities:Scheduling caregivers to meet client needs and caregiver availabilityUpdating...

  • AV Services Coordinator

    3 weeks ago

    Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full time

    AUDIO VISUAL (AV) SERVICES COORDINATORJoin the Sloan School of Management at the Massachusetts Institute of Technology in a vital role that enhances the quality of our diverse and dynamic events. As the AV Services Coordinator, you will be responsible for the on-site management of AV technicians and contractors, ensuring the flawless execution of...

Member Services Coordinator

4 months ago

Cambridge, United States InnerCity Weightlifting Full time
Job DescriptionJob DescriptionSalary: $17 / hour

InnerCity Weightlifting's (ICW) mission is to reduce gun violence by amplifying the voice and agency of people who have been most impacted by systemic racism and mass incarceration.


We partner with program participants through case management and careers in and beyond personal training. Individuals are elevated as experts in fitness and the social issues they've lived. ICW is a culture and community in which power dynamics are flipped, social capital is bridged, and new leaders emerge in the fight to combat long-standing inequities.


Reports To:  Site Director

Position Type:  In-person

Shift:  Monday-Thursday, 4-7pm

Position Overview:   As Member Services Coordinator supports ICW on the social enterprise side of the organization. This role works directly with Member Services team members, coaches and trainers, to provide an excellent customer service experience for our personal training clients. 


Key Responsibilities:


  • Provide excellent customer service to clients both in person and via email and phone
  • Manage ICW Schedule email account throughout shift, ensuring timely follow up 
  • Manage the training schedule via Mindbody (scheduling platform), ensuring 100% accuracy of schedule
  • Ensure all training sessions are checked out at the end of each day and each week, following up with clients who need updated payment info
  • Collaborate with Member Services team members and Site Director to ensure clients are receiving best-in-class customer service, and the weekly training schedule is being maximized
  • Conduct onboarding calls with potential new training clients, accurately relaying information about ICW and answering any questions they may have
  • Communicate with trainers & coaches when schedule changes occur
  • Organize and maintain effective system to manage client programs
  • Contact Mindbody Customer Service with any questions/problems
  • Generate social media content for training services, coordinating with ICW’s marketing team
  • Author and send emails to new clients, lapsed clients, or all clients as needed 


Preferred Qualifications: 


  • Interest in social justice and passionate about ICW mission
  • Displays a customer service mindset 
  • Experience or interest working in a gym or fitness environment preferred
  • Experience using Google platforms and Microsoft Office preferred
  • Excellent written and oral communication, interpersonal and organizational skills
  • Willing and able to take feedback and adjust behavior as needed with a hunger for professional growth


Benefits: 


  • Part time employees are eligible for paid vacation hours per year, determined by the number of hours worked per week; see Employee handbook for full list of additional paid holidays
  • Employees accrue sick/medical leave time per the Massachusetts Earned Sick Time Laws
  • Free use of gym spaces at any hour
  • Year-round “summer Fridays” ending at 2pm
  • Free access to mental health resource coordinator 



ICW values a diverse workplace and strongly encourages people of color, women, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. ICW is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.