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Full-time Team Member

4 months ago

Rochester, United States People's Food Co-op Full time
Job DescriptionJob DescriptionDescription:We have a full-time position available. We have a GREAT work environment and offer super BENEFITS including a 20% Staff Discount and a 401k.We are seeking: a team member for receiving and stocking of grocery items to work Monday - Friday from 7am - 3pm.

POSITION RESPONSIBILITIES: Customer service is the primary focus and most important

  • Communicate with department manager about daily activities, needs and challenges.
  • Report performance issues to department manager in a way that is immediate, respectful and consistent.
  • Communicate effectively and respectfully with all staff to create a positive work environment.
  • Coordinate returns, credits and data entry of invoices into PL from suppliers where applicable.
  • Assist department manager with ordering, receiving, and pricing of all products.
  • Be able to correct errors and troubleshoot potential problems in the department.
  • Maintain quality control standards for the department.
  • Provide prompt and friendly service, including answering questions and providing samples.
  • Maintain knowledge of product, provides information to customers regarding use and preparation.
  • Ensure department cases and prep areas are clean.
  • Receive and process orders, checking condition of product and invoice accuracy.
  • Prepare items for stocking, stock, rotate, merchandise and face product according to procedure.
  • Maintain backstock areas according to department standards.


GENERAL RESPONSIBILITIES:

  • Know and adhere to quality standards for customer service as instructed by the department manager.
  • Adhere to all guidelines around product recommendation and information.
  • Know and promote the cooperative values and principles.
  • Communicate respectfully with customers and coworkers at all times.
  • Prioritize work tasks, multi-task, and maintain focus.
  • Operate with a sense of teamwork.
  • Report for scheduled shifts on-time and ready to work.
  • Understand and adhere to organizational and department policy and procedures.
  • Accept direction willingly and follow through with delegated tasks.
  • Perform tasks consistently at an acceptable rate as outlined by department manager.
  • Maintain safe work environment according to all department procedures, federal and state regulations.
  • Perform other duties as assigned
Requirements:

REQUIREMENTS

  • Excellent customer service skills.
  • Organizational skills.
  • Ability to handle multiple demands.
  • Ability to work as a member of a team.


PHYSICAL DEMANDS

  • Must be able to lift 50lbs.
  • Required during shift: standing, walking, kneeling, squatting, bending and reaching. Also cutting, using a knife or box cutter.
  • Required occasionally: Required occasionally: Using the baler and forklift.