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Intake/Scheduler Medical Assistant

4 months ago

Dublin, United States Mobile Wound Healing LLC Full time
Job DescriptionJob Description

Job Description 


Intake/Scheduler Medical Assistant for Mobile Wound Healing serves as the initial point
of contact for patients seeking wound care services. Mobile Wound Healing delivers
wound care services at patients' residences inclusive of their homes, Assisted
Living Facilities, and Independent Living Facilities. This role involves responding to
referrals sent via email, fax, and phone, verifying benefits and eligibility and assisting
with scheduling initial visit.


Key Responsibilities:


1. Intake Coordination:
Serve as the primary liaison between patients, healthcare providers,
and mobile wound care teams, facilitating the intake process and
coordinating scheduling of appointments.
Collect pertinent demographic information, insurance details, and
referral documentation to ensure accuracy and completeness of
patient records.


2. Referral Management:
Receive and process referrals from healthcare providers, case
managers, and community agencies for patients requiring mobile
wound care services.
Verify insurance coverage, obtain authorizations, and coordinate
necessary documentation to expedite the referral approval process.

3. Documentation and Recordkeeping:
Maintain accurate and up-to-date electronic health records (EHR) for
all patients, documenting intake assessments, referrals,
communications, and outcomes.
Ensure compliance with privacy regulations, confidentiality standards,
and organizational policies governing health information
management.
Sending out documentation to home health agencies, Assisted living
facilities and to primary care physicians.

Qualifications:

  •  Possession of associate degree in medical assisting or medical associate certification from an accredited medical assistant program; Certified Medical Assistant (CMA),   Registered Medical Assistant (RMA) is preferred.
  • At least 1 year previous experience in a clinical setting, preferably in wound care, home health, or a related field, is desirable.
  • Strong assessment, communication, and interpersonal skills.
  • Proficiency in electronic health record (EHR) systems and medical documentation.
  • Ability to work independently, prioritize tasks, and adapt to changing patient needs and clinical environments.

 

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Standard shift:

  • Day shift

Weekly schedule:

  • Monday to Friday

License/Certification:

  • CMA or RMA (Preferred)

Ability to Commute:

  • Columbus, OH (Required)

Work Location: In person