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Network and Systems Engineer

4 months ago

South Burlington, United States NorthCountry Federal Credit Union Full time
Job DescriptionJob DescriptionJoin our dynamic team Are you passionate about technology and thrive in a fast-moving, collaborative environment? We have an opening for someone to design, implement, and manage our Azure Cloud infrastructure, VMware Horizon and ESXi environments, and other systems crucial to the smooth and highly secure day-to-day operations of our growing credit union. As a forward-thinking organization, we are committed to providing innovative and top-notch services to our members, and need you to work with a team to continually take our systems to the next highest level.
 
You’ll have the opportunity to work with cutting-edge technology in a supportive and inclusive work environment where your ideas are valued, with opportunity for continued growth and professional development. This position in based out of our headquarters in South Burlington, Vermont with the potential to be partially hybrid. If you’re ready to take on a new challenge and make a real impact, we want to hear from you Apply now and let’s build something amazing together.

Role:
Support the credit union's vision of being the community's most loved financial institution, and its mission to make people's financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union's core values in all interactions.
The Systems and Network Engineer will be responsible for the day-to-day operations of network, server and VDI infrastructure, as well as the architecture and implementation of Azure cloud services. They will oversee operations and improvements for all credit union network, server and VDI infrastructure, working closely with management and to meet the credit union’s growing cloud focus and business needs.
 
Essential Functions & Responsibilities:
 
1. Design, implement, and manage Azure Cloud infrastructure solutions to support the growing needs of our financial institution.
2. Maintain and optimize Windows Server environments, ensuring reliability, security, and performance.
3. Manage VMware Horizon and ESXi environments, including virtualization infrastructure and desktop virtualization solutions.
4. Provide technical support and troubleshooting for network, server, and cloud-related issues, resolving incidents in a timely manner to minimize downtime.
5. Configure, maintain, and support Palo Alto Firewalls to ensure network security and compliance with industry standards.
6. Manage Cisco network devices, including routers, switches, and access points, to maintain network connectivity and performance.
7. Collaborate with internal teams to assess infrastructure needs, develop strategies, and implement solutions aligned with business objectives.
8. Monitor system performance, analyze trends, and implement proactive measures to prevent potential issues.
9. Document system configurations, procedures, and troubleshooting steps to ensure knowledge sharing and continuity.
10. Assist in the support of the helpdesk team, providing escalation support and guidance for complex technical issues as needed.
11. Stay updated on industry trends, best practices, and emerging technologies related to systems, networks, and cloud computing.

Performance Measurements:

1. Analytical - The ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. The ability to forecast events based upon current situations. Demonstrated skill in generating alternative solutions to problems.
2. Professionalism - The degree to which the employee demonstrates and conveys a favorable image when representing the company. The level of honesty, integrity, and confidentiality along with proper standards of professional dress.
3. Initiative - The ability to perform job responsibilities independently and responsibly. The ability to proactively complete tasks, solve problems, improve processes, enhance products, and/or extend services within assigned range of authority.
4. Job Knowledge - The level of knowledge, skills, and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.
5. Innovation - The ability to adapt to fast-changing environments. Willingness to take risks and to consider new approaches to improve the organization's competitive position.
6. Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.

 
Requirements:
 
1.  Five years of experience in systems and network engineering roles, with a focus on Azure Cloud technologies.
2.  1) A two-year college degree or 2) Completion of a specialized course of study at a business or trade school or 3) Completion of a specialized and extensive in-house training or apprenticeship program.
3. Proficiency in Windows Server administration, including Active Directory, Group Policy, and PowerShell scripting.
4. Hands-on experience with VMware Horizon and ESX, including installation, configuration, and troubleshooting.
5. Strong understanding of Azure Cloud services, including VMs, Virtual Networks, Azure AD, and Azure Security.
6. Experience in configuring and supporting Palo Alto Firewalls for network security.
7. Proficiency in managing Cisco network devices, including routers, switches, and access points.
8. Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
9. Experience with network protocols, routing, switching, and firewall management.
10. Ability to work independently and collaboratively in a fast-paced, dynamic environment.
11. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
 
Preferred Qualifications:
 
1. Microsoft Azure certifications such as AZ-900, AZ-104, or AZ-303 or equivalent experience.
2. VMware certifications such as VCP-DCV or VCP-DTM, or equivalent experience.
3. Palo Alto Networks certifications such as PCNSA or PCNSE.
4. Cisco certifications such as CCNA or CCNP.
5. Experience working in the financial industry or other highly regulated environments.
6. Knowledge of compliance standards such as PCI-DSS, SOC 2.
7. Familiarity with ITIL best practices for IT service management.
 
 

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