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Senior Manager, Global Product Communications

4 months ago

San Francisco, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is looking for a Senior Manager of Global Product Communications to help bring Visa’s products to life for external audiences. The ideal candidate will join a team of smart, driven communicators who develop the stories that shape ongoing perception of the iconic Visa brand.  We are a group that loves to laugh and support each other, while always challenging and encouraging each other to deliver our best work.

As Senior Manager, you will help promote Visa's innovation and technology leadership around the world, spreading the word about our new and existing products, services and partnerships.  In your day-to-day, you’ll touch on trends like digital equity, e-commerce, internet of things, the future of retail, urban mobility, financial inclusion, small business product development, tokenization, fintech and fraud. As a global team member, you’ll spend a good amount of time with cross functional colleagues both here in the US and abroad, sharing information, aligning on plans and goals, and moving the communications agenda forward via strong business relationships.   

 

Essential Functions

 

The candidate will:

  • Help drive both day-to-day communications and high-visibility campaigns in support of priorities across Products and Innovation.
  • Operate with a global mindset and work with Visa’s regional communications teams, informing and supporting them on developments relevant across multiple regions.
  • Contribute to and project manage communications plans, taking ownership of strategy, socialization and tactical execution - as well as outcomes and reporting.
  • Create a variety of written materials, including but not limited to: press releases, blog posts, paid editorial and case studies.
  • Have a passion for purpose-led business initiatives, often times promoting micro- and small business stories or ways our products contribute to local or global economies.
  • Have experience turning data/research into storytelling/news opportunities.
  • Have a digital first mindset and collaborate with the digital content team to leverage social media channels for campaign amplification.
  • Develop relationships with key influencers and media covering relevant news areas and mine for new opportunities.
  • Work with partners to manage third-party initiatives and announcements.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 8+ years relevant communications experience
• Financial technology/payment industry knowledge a plus, experience in product comms a must
• Comfortable taking ownership and driving the team forward on a daily basis – speaks up, volunteers, digs in
• Strong teamwork and relationship-building skills, leads by influence and example
• Excellent writing and verbal communications skills, including interpersonal and presentation skills
• Strong planning, organizational, problem solving skills, focused on delivering
• Proven ability to work effectively in a cross-functional environment, representing communications team across internal stakeholders, such as: marketing, product, legal, government, sales and technology teams
• Works well in a fast-paced environment while delivering timely, high quality work
• Proactive, with ability to recognize opportunities and manage up
• High-level of professional integrity and confidentiality



Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 133,000.00 to 192,950.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.