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HVAC Service Sales Development Representative

3 months ago

Memphis, United States Johnson Controls International Full time
Job Description

Be part of the future

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

  • Competitive Starting Pay

  • Paid Training

  • Tuition reimbursement

  • Global Advancement Opportunities

  • Company Vehicle (as applicable)

  • Referral Bonuses

  • Comprehensive Benefits

    • Medical/Dental/Vision insurance

    • Health Savings Account (HSA)

    • Life Insurance

    • 401(k) savings plan with company match

    • Short-Term and Long-Term Disability

    • Employee Assistance Program

    • Wellness Program

    • And More

What you will do 

The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers and JCI.  Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.  The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch.  Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts.  Expected to obtain and close business on a monthly basis.   

 
How you will do it  

Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.  

Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers. 

Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment. 

Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language. 

Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution. 

Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process. 

Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means.  Knows when to call for assistance from management to keep the sales process moving. 

Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.  Attends and presents at trade shows.  Participates in professional organizations. 

Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance. 
  

What we look for 
 
Required: 

  • 2-3 previous progressive sales roles  

Preferred: 

  • Aptitude for technical knowledge with high level of attention to detail  

  • Enviable presentation skills complete with the ability to captivate in both individual and group communications.  

  • Selling of "service" and intangibles  

  • Exposure to sales methodologies, standards, and disciplines.  

  • Bonus Qualifications  

  • Knowledge of Building HVAC Systems  

  • Knowledge and experience in SalesForce.com  

  • Post-secondary education 

#LI-AA2 ​

#SalesHiring

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.