Solutions Engineer

5 days ago

Saint Louis, United States Edward Jones Full time
Job DescriptionInnovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Home Office

Team Overview:
You may be surprised to know that Edward Jones employs thousands of technologists - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.

What You'll Do:

Edward Jones is looking for a Solutions Engineer who will utilize technical skill and provide technical leadership across the Public Website & Investor Engagement Product teams, by collaborating with Product Leaders, Technical Architects, interacting with 3rd party vendors, designing and enhancing applications, software and tools. This includes providing support to our proprietary and vendor applications the in the Digital Client Experience - Public Website & Investor Engagement (DCX - PWIE) area. Our systems are key to the success of the Marketing and Experience Brand Management areas of Edward Jones, including Marketing applications and tools (Salesforce Marketing Cloud, Hearsay Relate, proprietary tools that support Marketing and EBM, the public website, public prospect exploration tools, etc). Solving complex issues and collaborating with other areas to generate solutions and address problems is key to the success of this position.

Here are a few of the key responsibilities you will be a part of:
  • Participate in Agile Product In-Take ceremonies and provide key Technical Assessments and Discovery for new and incoming feature work across all DCX PWIE systems.
  • Organize and drive a Tech Lead Forum for the DCX PWIE Tech Leads and Solutions Engineers to have a regular cadence of meeting, brainstorming, discovery, and discussion around the technologies in DCX PWIE.
  • Provide as needed development and coding of complex and highly visible technical issues that have potentially escalated or need deep expertise.
  • Provide mentoring and solutions review for software engineers across the DCX PWIE teams, associates, and contractors. On Shore and Off Shore.
  • Be a decision maker in technical solutions for design, development, and implementation of various applications and platforms across the DCX PWIE space.
  • Collaborate with Enterprise Architecture Technical Architects that manage Enterprise Arch processes for DCX PWIE in solutioning and seeking approval of new technology or new applications.


Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

Hiring Minimum: $113810
Hiring Maximum: $193785

Read More About Job Overview

Skills/Requirements

What Experience You'll Need:
  • Bachelor's degree and/or equivalent experience.
  • 10+ years of experience in a variety of technical fields, including software and infrastructure engineering.
  • A deep understanding of operating critical & enterprise hardened production systems, and of observability to reduce toil and improve MTTR during incidents.
  • Fluent in multiple programming languages and development stacks. Knowledgeable of multiple systems to design more resilient and maintainable solutions. Strong expertise in Java or JavaScript, Python, Kafka.
  • Expert in test automation with demonstrated mastery of code level unit and integration tests.

What Could Set You Apart:
  • Experience with:
    • Salesforce Marketing Cloud and Data Cloud.
    • SAAS solutions for public website platforms, specifically having Drupal platform/development knowledge.

***Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday***

Read More About Skills/Requirements

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Read More About Awards & Accolades

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

#LI-HO

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