$18/hr - Bilingual Call Center Agent (Evening/Weekend Shift)

1 week ago

Durham, United States Greene Resources Full time
Job Description

​Position: Bilingual Call Center Agent​

Location: Durham, NC (Role will be fully remote. Candidates are preferred to be in the general Raleigh/Durham area of NC)

Pay: $18/hour + Weekly Pay
Experience:

  • 1 to 2 years of customer service experience or an equivalent combination of related education, training, and experience.
  • Proven work history in customer service or call center environments.

Education: High school diploma or GED; post-secondary education preferred.
Type: Part-time; Contract
Schedule: Evening/Weekend Shift (20-25 hours per week on average)

Greene Resources is seeking a Bilingual Call Center Agent to join a growing and dynamic team

Job Description:

  • Interview survey participants by telephone for a variety of projects.
  • Perform data entry tasks while speaking on the phone.
  • Communicate to participants the importance of the survey and why their participation is valuable.
  • Follow a scripted questionnaire verbatim to collect research data.
  • Enter responses accurately into a computer system while speaking with participants.
  • Attempt to convert participants who have previously opted not to participate in a particular survey.
  • Attend all mandatory training sessions related to surveys.
  • Maintain quality standards for data collection.

Position Requirements:

  • Fluency in both English and Spanish is required.
  • Must be willing to complete a federal security clearance process before starting the role.
  • Effective telephone interviewing etiquette, inflection, and communication skills.
  • High-speed internet connection with a minimum of 25 Mbps download speed and 3 Mbps upload speed (To determine internet speed, go to speedtest.net and run the application).
  • Access to personal email and phone (either landline or cell).
  • Familiar with web-based navigational tools and Windows.
  • Experience using a ticketing system to manage project or error resolution.
  • Ability to establish and maintain positive working relationships with supervisors and coworkers.
  • Ability to work independently with little supervision.
  • Quiet, disruption-free workspace to preserve sound quality, protecting confidential information.
  • Comfortable being on camera for meetings, training, and/or one-on-one meetings.

Greene Resources does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • Call Center Member Support Agent-ll

    1 week ago

    Durham, United States Excel Fitness Full time

    Position: Member Support Level 2Reports to: Call Center ManagerDepartment: Call Center OperationsPurpose: Serves as an advocate to our members, guests and prospective members. Provides accurate information regarding company products, policies, and practices to both internal and external customers while delivering +1 customer service.Duties and...

  • Customer Service Representative

    6 hours ago

    Durham, United States John Moore - State Farm Agent Full time

    Position OverviewState Farm Insurance Agent located in Durham, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for John Moore - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...

  • Bilingual Receptionist

    3 weeks ago

    Durham, United States Randstad North America, Inc. Full time

    We're seeking a dynamic bilingual Receptionist/ HR Assistant to join our clients team! The ideal candidate will possess excellent communication and organizational skills. As the first point of contact for visitors and employees, you'll play a key rol Receptionist, Bilingual, Staffing

  • CNA Weekend Shift

    1 month ago

    Durham, United States Right At Home Full time

    As a caregiver with Right at Home, you will build relationships, expand the quality of life, and support the senior population and adults with disabilities who need affection and care. Your purpose will be to help these individuals enjoy life by supporting them throughout their daily activities. This will include tasks such as personal care, transportation,...

  • RN Weekend Supervisor

    2 weeks ago

    Durham, United States Pettigrew Rehabilitation Center Full time

    *Benefits for an RN Weekend Coordinator** Full benefits, ONSHIFT WALLET (get paid before pay day!), paid-time off, 401k, life insurance, tuition reimbursement, free CEUs, mentor bonuses, employee perks, AND MORE* Career Development opportunities for our staff* Caring culture and environment*Responsibilities of a RN Weekend Coordinator:** Makes walking rounds...

  • Hr assistant

    3 weeks ago

    Durham, United States Randstad Full time

    We're seeking a dedicated and mission-driven HR Administrative Assistant to join our team in supporting our nonprofit's vital work. This role is key to ensuring our HR department runs smoothly, from facilitating welcoming and efficient onboarding experiences to maintaining records and assisting with core HR functions. We're looking for someone with a...

  • On Call Provider

    2 weeks ago

    Durham, United States The Arc of the Triangle Full time

    Thinking about a career in Social work? Maybe a career change? Just want to help people and have fun and get paid to do it? We are seeking an On-Call Provider in the Orange County, Wake County and Durham County areas for various times throughout the week and weekend. The On-Call Provider serves as a backup staff for when regularly scheduled supports are...

  • CT Technologist

    1 week ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CT Technologist

    2 weeks ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CT Technologist

    2 weeks ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CT Technologist

    2 weeks ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • Protection Services Representative

    1 week ago

    Durham, North Carolina, United States Allied Universal® Full time

    Job OverviewAt Allied Universal, we are committed to providing our clients with top-notch security services. As a Protection Services Representative on our weekend shift, you will be part of a team that prioritizes customer satisfaction and site safety.Key Responsibilities:Provide exceptional customer service by enforcing safety and security procedures,...

  • Front Desk Agent

    5 months ago

    Durham, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • CT Technologist

    1 month ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CT Technologist

    1 month ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CT Technologist

    1 month ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...

  • CNA Weekend Shift

    2 months ago

    Durham, United States Right At Home Full time

    As a caregiver with Right at Home, you will build relationships, expand the quality of life, and support the senior population and adults with disabilities who need affection and care. Your purpose will be to help these individuals enjoy life by supporting them throughout their daily activities. This will include tasks such as personal care, transportation,...

  • Ambitious Service Professional Wanted for Flexible Evening Shifts

    4 days ago

    Durham, North Carolina, United States Chick-fil-A Full time

    About the RoleWe are seeking highly motivated and dedicated individuals to join our team as Ambitious Service Professionals. As a Casual Part-Time Team Member-Evenings/Weekends, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our Chick-fil-A restaurant.

  • MRI Technologist

    1 month ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which...

  • MRI Technologist

    2 months ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina,...