Turndown Attendant

7 days ago

Orlando, United States Loews Hotels, LLC Full time
Job DescriptionTurndown AttendantLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.

Preferred Qualifications:

  • Basic English language communications required.

  • Excellent customer services skills.

  • Physical role requiring repetitive heavy lifting items weighing up to 25+ pounds, pushing, pulling, bending, twisting and kneeling.

  • Requires full availability including nights, weekends, and holidays.

Responsibilities:

  • Perform evening turndown service, including turning down the bed, closing drapes, dimming lights, and providing turndown amenities.

  • Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.

  • Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.

  • Greet guests in a friendly and professional manner if encountered during turndown service.

  • Address any guest requests or preferences, ensuring a personalized and comfortable experience.

  • Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized.

  • Operate a Smartphone device to access Guest room assignments and report unusual room conditions or rooms in need of repair submitting work orders.

  • Cleans and sanitizes all rooms and bathrooms.

  • Comply with OSHA regulations and Loews Hotels cleaning policies, training guidelines and procedures.

  • Assist with other housekeeping tasks as needed.

  • Other duties as assigned.

RequiredPreferredJob Industries
  • Other

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