General Manager in Training

5 days ago

Livermore, United States Westlake Hardware, Inc. Full time
Job Description

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Summary

The General Manager in Training (GMIT) is responsible for training and developing in all store operations in order to prepare the individual to promote into a General Manager position within an assigned store.

Essential Training & Development

(Learn & Execute the Following Essential Duties)

Customer Service

  • Provide positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
  • Proactively assist customers in solving problems.
  • Provide a friendly, outgoing demeanor; work well with customers as well as associates.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Possess excellent product knowledge and knowledge of store layout and location of products.
  • Handle customer complaints. Work to resolve problems with the customer and have Westlake’s best interest taken into consideration

Store Operations

  • Assist and help supervise the “general operations” of the entire store.
  • Responsible for ordering and maintaining desirable product inventory levels while ensuring store profitability.
  • Receiving, checking in and stocking of merchandise.
  • Develop and maintain appropriate back stock levels.
  • Verify forklift operations and receiving is completed in a safe and efficient way.
  • Confirm weekly price changes are being completed.
  • Ensure monthly cycle counts and negative on hand reports are being completed.
  • Verify signage is current in the entire store.
  • Ensure ad signage and products are ready for the customers.
  • Validate special orders and rain-checks are being completed properly.
  • Develop and ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions when necessary.
  • Assist and help manage direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
  • Provide assistance in the overall general maintenance of the store such as daily maintenance, orderliness and cleanliness of the sales floor, end caps, ad goods merchandised, stock room and outdoor merchandise areas.
  • Perform all other duties as assigned.

Store Support Operations

  • Learn and assist with the P & L and other corresponding reports.
  • Assist District Manager and General Manager with the budget process for sales and expenses.
  • Assist with the management of payroll and other controllable expenses.
  • Assist and help monitor the implementation of Store Support programs.
  • Attend trade shows and seminars with company guidance.
  • Train on what effective successful Loss Prevention, Safety and Internal Audits should look like for our retail stores.
  • Assist with special projects within the district as set forth by the District Manager.

Hiring and Training of Associates

  • Assist and help lead weekly management staff meetings.
  • Ensure effective training and development of all associates.
  • Assist with the recruitment of prospective associates for possible management positions throughout Westlake Ace Hardware.
  • Assist in the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
  • Actively recruit and promote the advancement of Westlake associates.

Leadership

  • Manage all aspects of store operations in the absence of the General Manager.
  • Create a positive, professional and safe work environment for all associates.
  • Become an integral part of the community in which you live and work through civic organizations and being community minded.
  • Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
  • Lead by example; be approachable by all associates and customers.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School Diploma or GED equivalent required.
  • Must have a minimum of 5 years of previous retail management experience, hardware experience preferred.
  • Working knowledge of computers and Microsoft Office.
  • Standing, walking, lifting (up to 50 pounds) and climbing.
  • Ability to travel as required.
  • Ability to relocate preferred.

Compensation Details

$25.00 - $27.00 per hour

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

  • General Manager in Training

    2 weeks ago

    Livermore, United States Westlake Hardware Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • General Manager in Training

    7 days ago

    Livermore, United States Westlake Hardware Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • General Manager in Training

    1 week ago

    Livermore, United States Westlake Hardware Full time

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great...

  • General Manager

    2 months ago

    Livermore, United States Janie and Jack Full time

    Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success; they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to...

  • General Manager

    2 months ago

    Livermore, United States Janie and Jack Full time

    Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success; they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to...

  • General Manager

    2 months ago

    Livermore, United States the now corporation Full time

    The Boutique Manager is responsible for the leadership and mentoring of the Experience Guide and Massage Therapists. Oversees seamless operations of the business unit while adhering to budget and financial goals. Works side by side with Experience Guides leading by exemplary example. The Company is proud to be an equal opportunity employer. All qualified...

  • General Manager

    6 months ago

    Livermore, United States The NOW Full time

    The Boutique Manager is responsible for the leadership and mentoring of the Experience Guide and Massage Therapists. Oversees seamless operations of the business unit while adhering to budget and financial goals. Works side by side with Experience Guides leading by exemplary example.The Company is proud to be an equal opportunity employer. All qualified...

  • General Manager in Training

    1 week ago

    Livermore, CA, United States Westlake Hardware, Inc. Full time

    About Ace Retail HoldingsAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...

  • Safety Training Operations Manager

    3 days ago

    Livermore, California, United States MV Transportation Full time

    OverviewMV Transportation is a leading provider of passenger transportation services, committed to delivering exceptional safety and customer experience. As a Safety Training Supervisor, you will play a critical role in ensuring the highest standards of safety and compliance across our operations.Job SummaryWe are seeking an experienced Safety Supervisor to...

  • Nurse Training Specialist

    1 day ago

    Livermore, California, United States Bethesda Health Full time

    Nurse Educator at Bethesda HealthAs a Nurse Training Specialist, you will play a crucial role in developing and implementing orientation programs for staff members, focusing on regulatory compliance and safety in long-term care. Your key responsibilities include conducting training sessions on various topics, such as infection prevention and control, and...

  • Curriculum Development Specialist

    4 days ago

    Livermore, California, United States SEDAA Full time

    We are seeking a highly skilled Curriculum Development Specialist to join our team at SEDAA. This is an exciting opportunity for an experienced Instructional Designer to develop training programs for apprenticeships in the Power Generation utilities industry.As a Curriculum Development Specialist, you will be responsible for designing and developing...

  • Clinical Training Specialist

    3 days ago

    Livermore, California, United States Bethesda Health Full time

    A career as a Clinical Training Specialist at Bethesda Health offers an exceptional opportunity to shape the future of patient care in long-term settings.SalaryThe estimated annual salary for this role is around $85,000 - $115,000, depending on qualifications and experience.About Bethesda HealthBethesda Health is a leading provider of high-quality healthcare...

  • General Service/Lube Tech

    2 weeks ago

    Livermore, United States Bruce‘s Tire & Auto Service Full time

    Overview Bruce‘s Tire & Auto Service has been in business since 1936 and has been operated by the same family for generations. We strive to create a family-like atmosphere for our team, and our customers. We specialize in everything that rolls. From passenger and light truck tires to medium truck tires, to industrial and agricultural tires. Bruce‘s...

  • General Service/Lube Tech

    2 weeks ago

    Livermore, United States Bruce's Tire & Auto Service Full time

    Job Description Overview Bruce's Tire & Auto Service has been in business since 1936 and has been operated by the same family for generations. We strive to create a family-like atmosphere for our team, and our customers. We specialize in everything that rolls. From passenger and light truck tires to medium truck tires, to industrial and agricultural...

  • General Service/Lube Tech

    2 weeks ago

    Livermore, United States Bruce's Tire & Auto Service Full time

    Overview Bruce's Tire & Auto Service has been in business since 1936 and has been operated by the same family for generations. We strive to create a family-like atmosphere for our team, and our customers. We specialize in everything that rolls. From passenger and light truck tires to medium truck tires, to industrial and agricultural tires. Bruce's also...

  • General Service/Lube Tech

    2 weeks ago

    Livermore, United States Bruce's Tire & Auto Service Full time

    Overview Bruce's Tire & Auto Service has been in business since 1936 and has been operated by the same family for generations. We strive to create a family-like atmosphere for our team, and our customers. We specialize in everything that rolls. From passenger and light truck tires to medium truck tires, to industrial and agricultural tires. Bruce's also...

  • General Service/Lube Tech

    2 weeks ago

    Livermore, United States Bruce's Tire & Auto Service Full time

    Overview Bruce's Tire & Auto Service has been in business since 1936 and has been operated by the same family for generations. We strive to create a family-like atmosphere for our team, and our customers. We specialize in everything that rolls. From passenger and light truck tires to medium truck tires, to industrial and agricultural tires. Bruce's also...

  • Fleet Manager

    3 months ago

    Livermore, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! The Manager, Fleet will oversee all aspects of fleet maintenance while establishing and maintaining a department culture focused on people, safety, service, and cost through meaningful engagements with fleet technicians,...

  • Area Corporate Sales Manager

    1 month ago

    Livermore, United States Tharaldson Hospitality Full time

    Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We are in search of an Area Corporate Sales Manager for our Livermore Homewood Suites & Residence Inn and our Pleasanton TownePlace Suites and SpringHill Suites. We provide a friendly,...

  • Fleet Manager

    1 month ago

    Livermore, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! The Manager, Fleet will oversee all aspects of fleet maintenance while establishing and maintaining a department culture focused on people, safety, service, and cost through meaningful engagements with fleet technicians, best...