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General Manager
3 months ago
This role is responsible for managing all aspects of our Northwood and Grand Forks stores in a manner that creates and engages high-performing teams, provides exceptional customer service, and meets or exceeds the operational and business goals.
- Manages all aspects of the business for the assigned Store(s)
- Lead all customer-facing and business teams within the assigned Area to optimize the business
- Continually provide an exceptional customer experience by engaging employees and making timely, profitable, and customer-focused business decisions
- Responsible for developing high-performing teams by: attracting, developing, engaging, and retaining capable, collaborative, and customer-focused employees at the assigned Store(s)
- Participate in knowledge sharing across the Company and the implementation of best practices at their Store(s)
- Ensure that company policies, procedures, and processes are being followed at each location in the Area, including but not limited to:
- Ensuring all transactions are conducted in an ethical manner and per company process
- Managing performance and employment decisions per company policy and procedure
- Administering the CRM process and working with the sales team(s) to maximize sales through efficient sales and marketing efforts and building strong customer relationships
- Profitably grow the business, including market share, in each location through organic “same store” growth
- Follow all safety rules and regulations while performing work assignments
- Other duties as assigned
Required:
- 3+ years’ related experience and/or related military experience
- Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results
- Demonstrated strong verbal and written communication skills
- Demonstrated client service skills and the ability to develop strong business relationships
- Demonstrated strong negotiation and closing skills
- Demonstrated sales skills including the ability to sell opportunities, ideas and concepts
- Excellent organizational skills, including the ability to prioritize work and meet deadlines efficiently
- Keen attention to detail and high level of initiative, and ability to work independently
- Strong computer and analytical skills, including good working knowledge of Microsoft Office
- Ability to travel up to 50% of the time and work flexible hours
- Excellent understanding of financial statements and ability to develop and manage operating budgets
- Ability to handle and resolve frequent interpersonal conflict
- Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
- Ability to operate in a fast-paced, stressful work environment
- Consistently exemplify Titan Machinery’s Core Values
Titan Machinery provides a generous total compensation package including the following:
- Health Insurance - Titan Pays the Premium for Single Coverage
- Dental Insurance - Titan Pays the Premium for Single Coverage
- Vision Insurance - Optional
- HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.
- Parental Bonding Leave
- Pregnancy-Related Leave
- 401(k) with company matching on your FIRST DAY of employment
- (PTO) Paid Time Off starts accruing on your First Day of Full-time employment
- Performance-based incentives
- Company Vehicle
- 7 Paid Holidays
- Competitive Wages
- Paid Long-term Disability Insurance
- Paid Basic Life/AD&D Insurance
- Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection
- FSA (Flexible Spending Account) for eligible expenses and dependent care costs
- Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan
- Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
- Titan Paid Bereavement Leave
- Ongoing Professional Training Opportunities
- Tuition Assistance for educational/professional growth
- Paid time for Team Titan Volunteer Activities in your Community
- Volunteer Firefighter/EMT Paid Time Off
- Titan Uniform/Branded Apparel Program
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.