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General Manager

3 months ago

Grand Forks, United States Titan Machinery Full time
Job Description

This role is responsible for managing all aspects of our Grand Forks and Northwood stores in a manner that creates and engages high-performing teams, provides exceptional customer service, and meets or exceeds the operational and business goals.


  • Manages all aspects of the business for the assigned Store(s)
  • Lead all customer-facing and business teams within the assigned Area to optimize the business
  • Continually provide an exceptional customer experience by engaging employees and making timely, profitable, and customer-focused business decisions
  • Responsible for developing high-performing teams by: attracting, developing, engaging, and retaining capable, collaborative, and customer-focused employees at the assigned Store(s)
  • Participate in knowledge sharing across the Company and the implementation of best practices at their Store(s)
  • Ensure that company policies, procedures, and processes are being followed at each location in the Area, including but not limited to:
    • Ensuring all transactions are conducted in an ethical manner and per company process
    • Managing performance and employment decisions per company policy and procedure
    • Administering the CRM process and working with the sales team(s) to maximize sales through efficient sales and marketing efforts and building strong customer relationships
  • Profitably grow the business, including market share, in each location through organic “same store” growth
  • Follow all safety rules and regulations while performing work assignments
  • Other duties as assigned

Required:

  • 3+ years’ related experience and/or related military experience
  • Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results
  • Demonstrated strong verbal and written communication skills
  • Demonstrated client service skills and the ability to develop strong business relationships
  • Demonstrated strong negotiation and closing skills
  • Demonstrated sales skills including the ability to sell opportunities, ideas and concepts
  • Excellent organizational skills, including the ability to prioritize work and meet deadlines efficiently
  • Keen attention to detail and high level of initiative, and ability to work independently
  • Strong computer and analytical skills, including good working knowledge of Microsoft Office
  • Ability to travel up to 50% of the time and work flexible hours
  • Excellent understanding of financial statements and ability to develop and manage operating budgets
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to operate in a fast-paced, stressful work environment
  • Consistently exemplify Titan Machinery’s Core Values 

 

Titan Machinery provides a generous total compensation package including the following:

  • Health Insurance - Titan Pays the Premium for Single Coverage  
  • Dental Insurance - Titan Pays the Premium for Single Coverage  
  • Vision Insurance - Optional 
  • HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery. 
  • Parental Bonding Leave 
  • Pregnancy-Related Leave 
  • 401(k) with company matching on your FIRST DAY of employment 
  • (PTO) Paid Time Off starts accruing on your First Day of Full-time employment 
  • Performance-based incentives  
  • Company Vehicle 
  • 7 Paid Holidays 
  • Competitive Wages  
  • Paid Long-term Disability Insurance 
  • Paid Basic Life/AD&D Insurance 
  • Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection 
  • FSA (Flexible Spending Account) for eligible expenses and dependent care costs 
  • Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan 
  • Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more) 
  • Titan Paid Bereavement Leave 
  • Ongoing Professional Training Opportunities 
  • Tuition Assistance for educational/professional growth  
  • Paid time for Team Titan Volunteer Activities in your Community 
  • Volunteer Firefighter/EMT Paid Time Off 
  • Titan Uniform/Branded Apparel Program 

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.