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Patient Care Coordinator-Livonia, MI
4 months ago
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Livonia (MI), United States
Patient Care Coordinator-Livonia, MI
Hear Michigan Centers, part of Alpaca Audiology
Location: Livonia, MI
31160 5 Mile Road Livonia, MI 48154
Current pay: $17.00-19.00 an hour + Sales Incentive Program
Hours: Monday - Friday 8:00am-4:30pm
Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?
A day in the life of a Patient Care Coordinator involves:
Providing exceptional customer service in person, over the phone and by email
Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
Managing and maintaining client accounts while building relationships
Working with insurance companies to ensure successful private & third-party billing
Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided
What you get in return:
Medical, Dental & Vision Coverage
401K with a Company Match
Legal Shield and Identity Theft Protection
FREE hearing aids to all employees and discounts for qualified family members
8 paid holidays and 1 floating holiday annually
Eligible for monthly bonus
Growth and development opportunities
We'd love to hear from you if:
You possess strong communication and customer service skills
You enjoy making outbound calls to ensure our patients stay on their hearing journey
Your aligned with our value of helping others
You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Don't think you meet the criteria?
If you’re willing to go all in and learn, we'd still love to hear from you
Apply today, we look forward to reviewing your application
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
