Customer Experience Coordinator

3 months ago

Bedford, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0471 || 297 Great Rd || Bedford || MA || 01730

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 0471 || 297 Great Rd || Bedford || MA || 01730

  • Automotive Customer Experience Coordinator

    1 week ago

    New Bedford, Massachusetts, United States Sedgwick Full time

    Overview of the RoleSedgwick is a leading provider of technology-enabled risk and benefits solutions, serving clients in both the insurance and human capital management sectors. We are seeking an experienced Automotive Customer Experience Coordinator to join our team.Job DescriptionThis role involves providing exceptional customer service to auto customers...

  • Customer Experience Representative

    3 months ago

    Bedford, United States Great Day Improvements: A Family of Brands Full time

    Overview: Universal Windows Direct - Customer Experience Representative The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns, and complaints. Our CERs are responsible for managing a...

  • Customer Experience Representative

    1 week ago

    Bedford, Texas, United States FastMarket Full time

    OverviewWe're a dynamic community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.Why Choose UsA Fun and Friendly Atmosphere: We support and...

  • Customer Service Coordinator

    1 week ago

    Bedford, Ohio, United States EverStaff Full time

    Job Title: Customer Service Representative/DispatcherWe are seeking a detail-oriented and organized Customer Service Representative/Dispatcher for our client in Oakwood. The ideal candidate will be responsible for managing and coordinating the dispatching of field service teams, ensuring timely response to customer inquiries, and maintaining open...

  • Auto Customer Case Coordinators

    6 months ago

    Bedford, United States Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Customer Experience Ambassador

    2 weeks ago

    New Bedford, Massachusetts, United States Judy Macy - State Farm Agent Full time

    As a Customer Service Representative at Judy Macy - State Farm Agent, you will play a vital role in delivering exceptional client experiences that contribute to the growth and success of our insurance agency.Key ResponsibilitiesRespond to customer inquiries and provide accurate policy information.Assist clients with policy changes and updates.Process...

  • Logistics Coordinator

    1 week ago

    Bedford, Massachusetts, United States InfraredX, Inc. Full time

    Job DescriptionInfraredX, Inc. seeks a Logistics Coordinator to join our team. About the Role:We are seeking a highly organized and detail-oriented individual to coordinate logistics operations. As a Logistics Coordinator, you will be responsible for ensuring seamless shipping and receiving processes, maintaining accurate records, and communicating...

  • Service Coordinator

    3 months ago

    Bedford, United States EverStaff Full time

    Job DescriptionEverstaff is seeking a Service Coordinator for a reputable company in the Oakwood Village area!Responsibilities:Contact customers by phone/email to assist with system issuesProvide support for customers and techniciansSchedule service appointments for customersInteract with inventory team to ensure that technicians have parts needed fgor...

  • Service Coordinator

    3 months ago

    Bedford, United States EverStaff Full time

    Job DescriptionEverstaff is seeking a Service Coordinator for a reputable company in the Oakwood Village area!Responsibilities: Contact customers by phone/email to assist with system issues Provide support for customers and technicians Schedule service appointments for customers Interact with inventory team to ensure that technicians have parts needed fgor...

  • Kids' Party Coordinator

    1 week ago

    Bedford, Texas, United States Urban Air Adventure Parks Full time

    About the RoleAs a Kids' Party Coordinator at Urban Air Adventure Parks, you will be responsible for creating unforgettable experiences for our young guests. Your enthusiasm and energy will bring joy to children's parties, making them feel like VIPs.ResponsibilitiesGreet party guests with a warm smile and provide exceptional customer service throughout their...

  • Parish Coordinator

    2 weeks ago

    Bedford, United States Catholic Diocese Of Fort Worth Part time

    Job DescriptionJob DescriptionThe principal duty of all employees is to assist in the mission of the Church in the Diocese of Fort Worth. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may...

  • Restaurant Customer Service Team Member

    2 months ago

    Bedford, United States Jason's Deli Full time

    Jason's Deli - 2200 Airport Fwy [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...

  • Customer Service Representative

    6 months ago

    Bedford, United States Mainely Grass Holdings LLC Full time

    Job Type Full-time Description Join the premier Lawn Care provider in New England and work with a team that is dedicated to providing superior service and an unparalleled experience to customers throughout Maine, Massachusetts, and New Hampshire. As the leading Lawn Care Provider in New England, we take pride in delivering exceptional service and fostering...

  • Logistics and Supply Chain Coordinator

    7 days ago

    Bedford, Ohio, United States Olympic Steel Full time

    About Us: Olympic Steel is a leading metal processor, dedicated to providing high-quality products and services. With over 65 years of experience, we've built a reputation for reliability, innovation, and customer satisfaction.**Our Mission:**We're committed to delivering exceptional value to our customers through safe, efficient, and sustainable practices....

  • Events Coordinator

    1 week ago

    Bedford, United States Catholic Diocese of Fort Worth Full time

    General Position Summary: The principal duty of all employees is to assist in the mission of the Church in the Diocese of Fort Worth. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may...

  • Senior Customer Service Representative

    3 months ago

    Bedford, United States FERROTEC (USA) CORPORATION Full time

    DescriptionWHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in a broad array of end products, manufacturing systems, and...

  • Plant Coordinator

    2 months ago

    Bedford Park, United States Ingredion Full time

    PLANT COORDINATORLocation: Argo Plant in Bedford Park, IL. Shift pattern: 12-hours shiftReports to: Unit Manager Direct reports: 30 union employees plus contractors Workplace type: On SiteWe are creating the conditions that inspire and enable innovation - in our products and services and how we do our work daily. As a Plant Coordinator, you will support the...

  • Customer Service Representative/Dispatcher

    3 months ago

    Bedford, United States EverStaff Full time

    Job Description We are seeking a detail-oriented and organized Customer Service Representative/Dispatcher for our client in Oakwood! The ideal candidate will be responsible for managing and coordinating the dispatching of field service teams, ensuring timely response to customer inquiries, and maintaining open communication between customers and service...

  • Retail Department Coordinator

    3 months ago

    Bedford, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Supply Chain and Customer Service Specialist

    3 months ago

    Bedford, United States Ferrotec Full time

    WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence in a broad array of end products, manufacturing systems, and industries...