Director of Group and Catering Sales

6 days ago

Sarasota, United States Marriott Full time
Additional Information
Job Number24201042
Job CategorySales & Marketing
LocationThe Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

 

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provides support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.

 

CANDIDATE PROFILE

 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

 

CORE WORK ACTIVITIES

 

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.

• Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.

• Assists with the development and implementation of promotions, both internal and external.

 

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Recommends booking goals for sales team members.

 

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews guest satisfaction results to identify areas of improvement.

 

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

 

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

 

Additional Responsibilities

• Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.

 

The salary range for this position is $108,000 to $142,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Sales Representative

    1 month ago

    Sarasota, Florida, United States LHC Group Full time

    Unlock Your Potential in Healthcare SalesAt LHC Group, we're dedicated to delivering exceptional care and services to our patients and communities. As an Account Executive, you'll play a vital role in driving growth and revenue for our organization.Key Responsibilities:Meet or exceed monthly sales targets and budgets for assigned locations.Develop and...

  • Executive Meeting Manager

    4 weeks ago

    Sarasota, Florida, United States KOLTER HOSPITALITY GROUP Full time

    Job Summary:The Executive Meeting Manager is responsible for driving group and catering revenue through various lead channels, ensuring all group sales contracts are planned and executed at the highest level of client satisfaction, and making certain that all financial obligations to the hotel are met.This role includes the management of guest(s), social...

  • Regional Sales Director

    2 weeks ago

    Sarasota, United States Legend Senior Living Full time

    Regional Sales Director Legend Senior Living Sarasota, FL 34243 Legend Senior Living is proud to be recognized as a Certified Great Places to Work 5 years in a row Legend Senior Living is hiring A career with us means quality training, plenty of growth and development opportunities and a team that feels like family. Beautiful Environments, Caring Associates...

  • Regional Sales Director

    3 weeks ago

    Sarasota, United States Legend Senior Living Full time

    Regional Sales Director Legend Senior Living Sarasota, FL 34243 Legend Senior Living is proud to be recognized as a Certified Great Places to Work 5 years in a row ! Legend Senior Living is hiring! A career with us means quality training, plenty of growth and development opportunities and a team that feels like family. Beautiful Environments, Caring...

  • Regional Sales Director

    3 weeks ago

    Sarasota, United States Legend Senior Living Full time

    Regional Sales Director Legend Senior Living Sarasota, FL 34243 Legend Senior Living is proud to be recognized as a Certified Great Places to Work 5 years in a row ! Legend Senior Living is hiring! A career with us means quality training, plenty of growth and development opportunities and a team that feels like family. Beautiful Environments, Caring...

  • Director of Sales

    5 days ago

    Sarasota, United States SR COMPANIES LLC Full time

    Job DetailsJob Location Heron House - Sarasota, FL Position Type Full Time Job Category Sales Job Posting Date(s)Start Date 11/21/2024 DescriptionSummary: Responsible for demonstrating and promoting SRIM's core value of the Golden Rule by treating others, including residents, families, and associates, in the same way we would like to be treated by performing...

  • Commercial Sales Director

    3 days ago

    Sarasota, Florida, United States Sunset Chevrolet Buick GMC Full time

    Sunset Chevrolet-Buick-GMC is expanding its successful commercial sales division, driven by a growing demand for automotive solutions.We are seeking an experienced Automotive Business Development Manager to support this growth and join our elite team.As a proud member of the Sunset Automotive Group family, we offer a competitive and stable pay plan, a...

  • Account Executive

    6 months ago

    Sarasota, United States LHC Group Full time

    We are hiring for an Account Executive.   At Mederi Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career...

  • Sales Director

    4 weeks ago

    Sarasota, Florida, United States Galloway Roofing LLC Full time

    About Galloway Roofing:We are a leading provider of exterior solutions, specializing in top-tier roofing services. We are seeking a strong leader to build and guide our sales force from the ground up.The Role:As a Sales Manager at Galloway Roofing, you will be tasked with building, guiding, and scaling the sales team. You will provide hands-on leadership,...

  • Sales Operations Coordinator

    4 weeks ago

    Sarasota, Florida, United States Shaner Hotel Group Full time

    Job DescriptionAs a Sales Coordinator at Shaner Hotel Group, you will play a vital role in ensuring the smooth operation of our Sales department. Your primary responsibility will be to provide administrative support to our sales team, ensuring that all daily operational procedures are completed in a timely and efficient manner.Key Responsibilities:Provide...

  • Insurance Sales Agent

    1 week ago

    Sarasota, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:SalaryJob Description:Why Choose a Career with the AAA The Auto Club Group (ACG)Established brand that has been around for over 100 years. Our members know and trust us!Branch offices present a unique dynamic for...

  • Insurance Sales Representative

    1 month ago

    Sarasota, Florida, United States Chung Financial Group Full time

    About Chung Financial GroupWe are a trusted provider of life, health, and annuity insurance products, dedicated to helping agents grow their business while offering clients the best possible insurance solutions.Job OverviewWe are seeking driven, self-motivated Insurance Agents to join our team in a fully remote, commission-based role. As a 1099 contractor,...

  • Convention Services Manager | Sarasota Art Ovation Hotel

    3 weeks ago

    Sarasota, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and...

  • Revenue Cycle Management Director

    4 weeks ago

    Sarasota, Florida, United States Integrity Placement Group Full time

    Revenue Cycle Management DirectorWe are seeking a highly skilled Revenue Cycle Management Director to join our team at Integrity Placement Group. As a key member of our organization, you will play a vital role in maximizing financial performance and guiding the alignment of our infrastructure to support continued growth and expansion.The ideal candidate will...

  • Convention Services Manager

    4 weeks ago

    Sarasota, Florida, United States Shaner Corporation Full time

    **Key Responsibilities**Ensure seamless execution of conventions and events, providing exceptional service to clients and guests.Collaborate with the Sales department to ensure compliance with daily operational procedures.Maintain thorough knowledge of hotel policies, procedures, and services to provide accurate information to clients and guests.Monitor...

  • Community Relations Director

    5 months ago

    Sarasota, United States Continuum Full time

    : Community Relations Director Position Summary Are you passionate about creating meaningful connections and enhancing the lives of older adults? Were seeking a dynamic Community Relations Director to join our team. In this role, youll champion our community, engage with potential residents and their families, and contribute to fostering an inviting and...

  • Community Relations Director

    4 months ago

    Sarasota, United States American House Senior Living Full time

    Community Relations Director Position Summary Are you passionate about creating meaningful connections and enhancing the lives of older adults? We’re seeking a dynamic Community Relations Director to join our team. In this role, you’ll champion our community, engage with potential residents and their families, and contribute to fostering an inviting...

  • Sales Associate

    1 month ago

    Sarasota, United States Hand and Stone Massage and Facial Spa Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Do people often refer to you as energetic or outgoing? Are you a driven individual who is motivated by success? Do you have a passion for...

  • Aerospace Sales and Marketing Director

    4 weeks ago

    Sarasota, Florida, United States Safran Electrical & Power Full time

    Job Description:Safran Electrical & Power is a world leader in Aerospace electrical systems, including electric power generation systems, distribution systems, conversion systems, and electric propulsion systems.Our mission is to drive the electrical evolution of the aviation industry through aircraft equipment electrification and electric and...

  • Branch Customer Service

    6 months ago

    Sarasota, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership,...