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Front Counter Customer Service Representative

4 months ago

Annapolis, United States Admiral Cleaners Full time

Hiring Immediately - Join the Admiral Cleaners’ team now as a customer service representative in the Annapolis area.


Schedules available - Monday - Thursday 2-7pm; Every other Saturday 9-2pm; NO SUNDAYS


Job Responsibilities:

  • Serve customers dropping off and picking up clothing. Engage with customers to enhance relationships.
  • Provide product and service information and assistance to customers in a friendly manner.
  • Maintain customer accounts with current and accurate information.
  • Resolve customer problems in a timely and professional manner using scripts and skills provided to you.
  • Enter garment descriptions into the computer with accuracy (data entry).
  • Fold and package finished garments to prepare for pick-up.
  • Sort, scan and file finished garments for storage.
  • Keep work areas need and clean at all times.

Benefits:

  • Bi-weekly, direct deposit pay
  • AFLAC offered
  • 401k with matching available
  • Drycleaning allowance for uniforms and some personal items
  • Air conditioned facilities
  • Paid holidays
  • Paid leave after 1 year

REQUIREMENTS
  • Technology friendly, (windows platform computers).
  • Detail-oriented with a good memory.
  • Service-minded.
  • Multi-take description Counter
  • Previous Experience preferred
  • Entry Level
  • Flexible hours possible

Admiral Cleaners is a 3rd generation family-owned drycleaning business that has been serving our local communities for nearly 90 years.