Assistant Manager

6 months ago

Iowa City, United States UScellular Full time
About This Role

Support store leadership with achieving sales targets and goals by driving sales and business results through a premium guest experience and efficient execution of store operations. Accountable for participating in all activities required to attain store objectives including sales attainment, delivery of customer service goals, meeting operational obligations, merchandise presentation, and inventory control program success. Drive operational efficiencies while maximizing overall customer satisfaction.

Sales / Service

  • Assist management on change efforts related to product and service knowledge and sales behaviors for associates.
  • Identify issues, builds action plans, and seeks opportunities to grow the business and increase customer satisfaction.
  • Promote and foster a customer focused environment that ensures outstanding service.
  • Provide customer relations by engaging with customers, ensuring customer needs are being met transitioning customer interactions to sales associates, and providing general support of the sales team.
  • Ensure a positive shopping experience for all customers, addressing and resolving concerns, and soliciting customer feedback, and satisfying customer requests.
  • Provide coaching on sales, product, and customer training in ensuring the highest level of customer service and sales.
  • Provide outstanding customer service experiences by embracing company values, offering product and service offerings, and offering knowledge to provide the highest level of care to customers.
  • Floor management to ensure store associates are delivering an exceptional customer service experience, building relationships and delivering on customer service and sales goals.

Operations

  • Completes all operational functions according to company guidelines, including but not limited to the following:
    • Works under the direction of the Store Manager to:
      • Complete store scheduling for front line sales team.
      • Ensure training goals and objectives are met for newly-hired associates.
      • Provide subject matter expertise on all store functions, including products, pricing plans, promotions, and service features, as well as those of competitors.
      • Provide feedback in operational needs to enable continuous improvement and supports associate training in operational-focus areas.
  • Support the implementation and maintenance of store processes to efficiently and effectively operate the store in identifying continuous improvement opportunities.
  • Partner with store leadership to ensure that all merchandising and operational directives are completed timely and accurately.
  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
  • Support visual merchandising directives within the store and maintain visual standards and brand expectations.
  • Collaborate with other UScellular business functions in various retail store initiatives and projects.
  • Assist with completing operational responsibilities including store scheduling, training goals, cash administration, achieving shrink goals, monitoring inventories, and store maintenance and upkeep.

General

  • Complies with company policies, procedures, and participates in required training.
  • Update management team concerning all aspects of sales, store traffic, customer experiences/feedback, and associate training/performance.
  • Develop and maintain strong relationships with fellow store associates to build a culture of success.
  • Performs other duties as assigned.
Minimum Requirements
  • High School Diploma or equivalent (GED).
  • Two or more years progressive work experience in sales and/or retail operations.
  • Strong time management skills that include the ability to organize and prioritize tasks, as well as meet deadlines of multiple projects with various completion dates.
  • Experience in leading sales and operations in a retail store
  • Flexibility to perform different tasks based on day-to-day business needs.
  • Ability to build effective partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing, and presentation skills.
  • Ability to read, write and speak the English language to communicate with associates and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner.
  • Detail-oriented and a good problem solver.
  • Intermediate level of Microsoft Office (Word, Excel, PowerPoint) and Windows-based systems/applications.
  • Flexible in working a varied schedule including regular nights, weekends, and holidays.
  • Ability to travel to other locations when needed or directed.

PREFERRED QUALIFICATIONS

  • Experience with Point of Sale (POS) systems.
  • Experience in wireless or telecommunications industry.
  • Experience with computerized pricing and inventory control systems.
  • Familiar with various mobile software applications and operating systems (Android, Apple).
  • Experience with store operations to identify issues, trends, or exceptions to drive improvement of results and recommend solutions.
  • Demonstrated success to lead and empower others to succeed in a goal- and incentive-based work environment.
  • Experience in providing training and guidance to peers.
Benefits

Associates have access to healthcare benefits (medical, dental and vision), retirement plans (a 401(k) plan with company match and a pension plan funded by the company), Paid Parental Leave (6 weeks after 6 months of employment), Basic Life Insurance (if eligibility requirements are met), Education Assistance (after 3 months of employment), paid Vacation Days (15 days accrued per year for full-time/6 days accrued per year for part-time), paid Sick/Care-Giver Days (6 days accrued per year), and seven paid national holidays and one floating holiday, among others. Short Term Disability (after 6 months of employment) and Term Disability (180 day waiting period) coverage is also available for full-time associates. Associates Scheduled to work under twenty hours per week or for a limited term are eligible for medical plans and retirement plans (a 401(k) plan with company match and a pension plan funded by the company).

View Benefits Flyer

  • Assistant Manager

    3 weeks ago

    Iowa City, United States Domino's Pizza LLC Full time

    Assistant Manager As an Assistant Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. Join our team, apply today! What we offer: A fun, rewarding and fast paced working environment Competitive...

  • Assistant Nurse Manager

    4 weeks ago

    Iowa City, Iowa, United States University of Iowa Full time

    Job Title: Assistant Nurse ManagerThe University of Iowa Healthcare is seeking a highly skilled Assistant Nurse Manager to join our Care Coordination Division. As a key member of our team, you will play a vital role in facilitating the progression of care across the continuum for hospitalized patients.Key Responsibilities:Hire and develop nursing staff...

  • CSS Assistant Manager

    3 weeks ago

    Iowa City, United States The University Of Iowa Full time

    The CSS Assistant Manager serves as a member of the Central Sterilizing management team. Under general supervision from Operations Managers, the Assistant Manager coordinates and supervises the personnel and technical services of central sterilizing operations, specifically the Clinical/Technical Specialist Team for their assigned shift and location. The...

  • CSS Assistant Manager

    1 month ago

    Iowa City, United States University of Iowa Full time

    The CSS Assistant Manager serves as a member of the Central Sterilizing management team. Under general supervision from Operations Managers, the Assistant Manager coordinates and supervises the personnel and technical services of central sterilizing operations, specifically the Clinical/Technical Specialist Team for their assigned shift and location. The...

  • Executive Assistant

    2 months ago

    new york city, United States Multi-Billion Dollar Asset Manager Full time

    A downtown NYC based Asset Management firm is seeking an experienced Executive Assistant to support a team of 10+ investment professionals. The role will include corporate EA responsibilities with ability to assist with project based work utilizing PowerPoint and Excel! The ideal candidate will have experience supporting a team with administrative tasks. The...

  • Executive Assistant

    3 months ago

    new york city, United States Multi-Billion Dollar Asset Manager Full time

    A downtown NYC based Asset Management firm is seeking an experienced Executive Assistant to support a team of 10+ investment professionals. The role will include corporate EA responsibilities with ability to assist with project based work utilizing PowerPoint and Excel! The ideal candidate will have experience supporting a team with administrative tasks. The...

  • Physician Assistant

    2 weeks ago

    Iowa City, United States The University Of Iowa Full time

    BASIC FUNCTION AND RESPONSIBILITY Function as a Physician Assistant and change agent incorporating the primary role of PA and the supporting roles of consultant, educator, researcher, and administrator to support quality care and positive patient outcomes. This growing outpatient practice incorporates a multidisciplinary approach to patient care involving...

  • Assistant Nurse Manager

    2 months ago

    Iowa City, United States University of Iowa Full time

    The University of Iowa Healthcare, Care Coordination Division is seeking an Assistant Nurse Manager for the Inpatient Nurse Navigator and Emergency Department Nurse Navigator Teams. The Assistant Nurse Manager will assist in facilitating the progression of care across the continuum for the hospitalized patients through collaboration with the...

  • Assistant Nurse Manager, General Cardiology

    4 weeks ago

    Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking an experienced and skilled Assistant Nurse Manager to join our General Cardiology team at the University of Iowa Hospitals & Clinics. The successful candidate will provide managerial and clinical leadership to ensure the delivery of high-quality patient care and support the team in achieving its performance objectives.Key...

  • Operational Store Manager Assistant Position

    4 weeks ago

    Iowa City, Iowa, United States Spencer's Full time

    Job Summary:An exceptional opportunity has arisen for a highly skilled and motivated Assistant Store Manager to join our dynamic team at Spencer Gifts Spirit Halloween.This pivotal role plays a crucial part in the overall operation of a store, ensuring maximum sales and profitability through staff development, expense control, and shrinkage reduction.The...

  • Administrative Assistant

    3 months ago

    new york city, United States Multi-Billion Dollar Asset Manager Full time

    A downtown NYC based Asset Management firm is seeking an experienced Assistant to provide administrative support coverage on a floating basis. The role will be responsible for all classic corporate administrative tasks with ability to take on some project-based work! The firm has a great culture and offers strong compensation packages (base salary + OT +...

  • Administrative Assistant

    3 months ago

    new york city, United States Multi-Billion Dollar Asset Manager Full time

    A downtown NYC based Asset Management firm is seeking an experienced Assistant to provide administrative support coverage on a floating basis. The role will be responsible for all classic corporate administrative tasks with ability to take on some project-based work! The firm has a great culture and offers strong compensation packages (base salary + OT +...

  • Full Time Assistant Store Manager

    3 weeks ago

    Iowa City, United States The Salvation Army USA Central Territory Full time

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Essential functions and responsibilities: Supports staff...

  • Assistant Nurse Manager, Electrophysiology Team Lead

    4 weeks ago

    Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking an experienced and skilled Assistant Nurse Manager to join our Electrophysiology team at the University of Iowa Hospitals & Clinics. The successful candidate will provide managerial and clinical leadership to ensure the delivery of high-quality patient care and promote a positive work environment.Key ResponsibilitiesProvide clinical...

  • Assistant Nurse Manager

    2 months ago

    Iowa City, United States University of Iowa Full time

    University of Iowa Health Care presents an opportunity for an experienced nurse leader to join our team. We are seeking a full time Assistant Nurse Manager for the Holden Comprehensive Cancer Center. The Assistant Nurse Manager interfaces with the administrative and clinical nursing staff to provide leadership in improving and maintaining the delivery of...

  • General, Assistant

    3 weeks ago

    Iowa City, United States Panera Bread Full time

    Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread, warmth is our business. Make it yours! Our guests have come to expect fresh food, a clean, warm and welcoming environment and exceptional service all led by our management team. Our managers are strong team players and have responsibilities...

  • Senior Dental Assistant

    4 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Dental Assistant to join our team at the University of Iowa College of Dentistry. As a Senior Dental Assistant, you will play a critical role in providing exceptional patient care and supporting the clinical team in a dynamic and fast-paced environment.Key ResponsibilitiesAssist dentists and...

  • Senior Dental Assistant

    4 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    Job Summary:The University of Iowa is seeking a highly skilled Senior Dental Assistant to join our team in the Prosthodontics Department. As a key member of our clinical team, you will provide exceptional support to our faculty and students, ensuring the highest level of patient care and satisfaction.Responsibilities:Clean and maintain the operatory,...

  • Quality Manager

    7 days ago

    Iowa City, United States ALPLA, INC Full time

    ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oral, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability. What Can You Expect From ALPLA Health and Wellness Care Program- Benefits Child Care...

  • Assistant Bookkeeper

    3 weeks ago

    Iowa City, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for an Assistant Bookkeeper in Iowa City, Iowa. This role is crucial for maintaining accurate financial records in our organization. The position involves tasks such as account reconciliation, processing checks, coding invoices, and data entry. This role offers a long-term contract employment opportunity....