Strategic Learning and Business Consultant

3 weeks ago

Detroit, United States Stellantis Financial Services US Full time

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Strategic Learning and Business Consultant is responsible for designing and delivering strategic learning initiatives to enhance business performance. This role involves collaborating with key stakeholders to identify learning needs, develop tailored solutions, and evaluate the effectiveness of learning programs.

Essential Duties and Responsibilities:

  • Conduct needs assessments to determine the organizational learning requirements, assess and analyze performance gaps, inefficiencies and opportunities. Serve as a trusted advisor to implement tailored learning and development solutions.
  • Design and implement strategic learning programs aligned with business objectives.
  • Lead workshops, training sessions, and learning events to support team development and continuous improvement.
  • Create engaging learning materials, including e-learning courses, workshops, and training sessions.
  • Collaborate with subject matter experts to ensure the accuracy and relevance of learning content.
  • Evaluate the impact of learning initiatives on business outcomes and make recommendations for improvement.
  • Act as a liaison between the business unit and the training department, ensuring clear communication and alignment on learning priorities and strategies.
  • Maintain and create training materials, job aids, SOPs and other critical documents to support business needs.
  • Conduct quarterly quality assurance reviews of training courses to ensure content is current, delivery is professional and identify any learning gaps.
  • Stay updated on industry trends and innovative learning technologies to enhance training effectiveness.
  • Perform other ad-hoc tasks and duties as assigned.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

  • Minimum 5 years of experience in learning and development, organizational development, or business consulting, with a focus on performance improvement.

Education:

  • Bachelor s degree in Human Resources, Organizational Development, or a related field, or equivalent years of experience.

Skills Required:

  • Proven experience in designing and delivering learning and development programs in a corporate setting
  • Stong understanding of adult learning principles and instructional design methodologies
  • Excellent communication and interpersonal skills.
  • Ability to influence and collaborate with stakeholders at all levels of the organization
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • Overtime required N/A.
  • Travel 10-20% - as required on an as needed basis.
  • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:

  • Experience Preferred 3+ years of experience in a learning development role within the indirect auto finance market, banking/finance company/auto industry. Preferred 2+ years experience in Servicing, Collections, Call Center, Customer Care. Project management experience is a plus.
  • Certification - Training and Development (e.g., CPLP, CPTM) certification is a plus. Lean Six Sigma or Six Sigma certification preferred, with experience applying process improvement methodologies to optimize training and development initiatives.
  • Skills - Proficiency in learning management systems (LMS) and e-learning authoring tools.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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