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Part-time Office Assistant, Pediatrics at Dover
4 months ago
ChristianaCare Pediatrics at Dover for an Office Assistant.
Pediatrics at Dover is located at 863 Buttner Place, Suite 103 in Dover, Delaware. Pediatrics at Dover offers our patients the best team of medical professionals to provide the most advanced pediatric healthcare available.
The Office Assistants fields phone calls, answers patient questions, schedules new and follow-up appointments, registers patients and updates record and represents the entire practice every time there is interaction with a patient.
Work Schedule:
- Monday through Friday from 8:30am to 5pm (4 hour block w/ rotation)
- Coverage required for our Whitehall practice, as needed.
Dover - Pediatrics | ChristianaCare
Compensation / Benefits:
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out
- 12 week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more
Job duties & responsibilities:
- Schedules appointments.
- Answers multi line telephones and retrieves accurate messages.
- Manages front desktop.
- Collects payments according to insurance requirements.
- Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
- Performs outreach calls for the team.
- Interacts between physicians, staff, and patients to provide accurate communication and customer service.
- Excellent time management skills, ability to multi-task, and prioritize work.
- Excellent written and verbal communication skills.
- Ability to build and foster professional relationships in a team environment.
- Performs other related duties as required.
Education Requirements:
- High School Graduate or GED required.
- Medical receptionist or medical assistant degree preferred but not required.
- Experience in a medical office setting or customer service environment is preferred but not required.
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