Application Engineer
2 weeks ago
The Application Engineer is the ‘technical champion’ for internal and external customers. This position works closely with the Sales teams to support customers with their sanitary pumping needs and resolve technical issues. The Application Engineer is responsible for selecting, quoting, troubleshooting, and promoting the organization’s sanitary pumps and fluid management products to both domestic and international sales channels. The primary responsibilities of this position are to support the internal and external Sales team with customer interfacing.
Job Details:
- Monday-Friday, 8AM-5PM (fully in office)
- Direct Hire
- $80-90k
- Resolves customers’ technical issues
- Assists customers with their technical pump needs
- Prepares product quotes to assist OEMs, end users and/or distributors
- Provides technical equipment proposals and quotes for projects and customer inquiries
- Participates in companywide continuous improvement and similar quality efforts to support the growth of the organization and to meet the needs of customers
- Provide technical support to customers related to pumps and accessories
- Size and selects the appropriate application products from the product line, including pumps, pump accessories, valves, strainers, sight glasses, bubble traps, oil coolers, pump replacement and spare parts.
- Interacts with the original equipment manufacturer (OEM), distributor and/or end user to identify key pump selection criteria.
- Identifies key product applications, product features and new potential applications.
- Determines major market area of end user or the distributor pump application.
- Identifies major competitors’ products and their Unibloc equivalents.
- Performs design selections for various applications and specifications.
- Provides technical support for the Sales team.
- Partners with the Sales team to meet customers’ needs.
- Troubleshoots challenging operational technical and product issues.
- Assists Sales, Marketing and Engineering to develop and conduct product training programs.
- Responds to technical and product questions from the Sales team and customers.
- Performs other responsibilities as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
- Bachelor’s degree in Engineering
- Mechanical engineering experience and/or degree
- 2 years of relevant experience, preferably in Application Engineering
- Experience in manufacturing and/or equipment industry
- Experience in solving customer issues by providing appropriate technical and product recommendations
- Technical product sales experience
- Mechanical and electrical aptitude or training
- ERP system experience
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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