Team Leader
2 weeks ago
- Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
- Maintain outstanding retail execution and customer service in the store.
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
- Regularly inspect the store to ensure compliance with all programs, rules and standards.
- Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
- Address customer concerns when necessary.
Knowledge, Skills, & Abilities
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to prioritize and delegate tasks effectively
- Ability to multi-task, show excellent follow-through and see the big picture
- Excellent interpersonal, motivational, team building and leadership skills
- Basic computer skills
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
- 2+ years of experience in a Leadership role
- Customer Service Focus
- Team Building
- Employee Relations
- Store Operations (Inventory, Labor Management, Cost Control)
- Marketing (Pricing, Merchandising)
- Managing P&L
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