Field Service Technician

3 hours ago

Florida, United States Core Group Resources Full time
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.

Lead Field Service Engineer - Drives

Lead Field Service Engineer Description
The Lead Field Service Engineer, under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of MV/LV and services. As Lead Field Service Engineer you will provide technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting.

  • Troubleshoot at site locations to diagnose problems, determine appropriate resolution, and implement corrective actions
  • Develop requisite documentation to execute work (commissioning procedures, maintenance procedures daily logs etc.)
  • Perform installation and commissioning activities at customer site locations
  • Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
  • Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of drive systems
  • Develop presentations and provide training and instruction to customers on drive operations
  • Coordinate additional opportunities to serve the customer with the customer service team, parts, repair services, sales, and product engineering teams
  • Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell company parts and services
  • Coordinate maintenance activities for the customer and planning for inspections
  • Support engineering teams working on customer CMU's projects
  • Provide support the bidding process for the customer CMU's projects
  • Promote sales of maintenance services
  • Provide on call support in response to customer calls for service
  • Complete timely service reports and other administrative requirements

Lead Field Service Engineer Qualifications

  • Bachelor's Degree in Electrical Engineering or related discipline (or Associate degree in Electrical Engineering or related discipline with at least 5 additional years of related industry experience)
  • 3 years of experience with Drive systems (VFD)
  • 2 years practicable working knowledge of at least one Power Conversion drive system
  • 2 years practicable working knowledge of at least one Power Conversion drive / system controller
  • 5 years of field service and/or commissioning experience
  • Able to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
  • Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services

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