Account Management Coordinator

2 days ago


Washington DC United States Expeditors International Full time

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description
  1. Perform the coordinating role and focus on specific designated customers of the company and take ownership.
  2. Participate in customer service reviews, customer satisfaction surveys, and make analysis for the designated customers and for the Account Management department.
  3. Proactively provide administrative assistance to the Account Management department.
  4. Work closely with the account managers to uncover customer requirements, qualify opportunities, and propose the right solution.
  5. Safeguard strategic relationships with the designated key accounts in collaboration with the customer account managers.
  6. Review and implement process improvements where applicable.
  7. Be responsible for special projects as deemed necessary by management.
Qualifications
  1. Degree with 1-2 years' working experience in logistics or supply chain industry.
  2. Proficiency in MS Office Applications.
Additional Information

Expeditors offers excellent benefits:

  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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