Director of Operations

3 days ago


NJ United States Liberty Physical Therapy PC Full time

Are you passionate about Physical Therapy and motivated to enhance your professional career?
Do you enjoy working in a fun environment and team with a common goal?
Do you always strive for high quality and growth?
If these sound great to you, keep reading…

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Conveniently located in the heart of Downtown Jersey City (10 minutes from Manhattan) , Liberty Physical Therapy is a reputable and growing Physical Therapy practice. With 3 modern locations, it is the largest outpatient Physical Therapy practice in Jersey City, and a participating member of world renowned Hospital for Special Surgery & Mount Sinai.

We are looking for an energetic, smart & committed Director with several years of experience working as a Physical Therapist, along with excellent interpersonal and leadership skills.

As a Director, your primary job is to make sure the practice is running smoothly by incorporating the mission and values of the company in everyday decisions & tasks. Maintain high quality patient care and lead by example. You will work closely with the Owners to implement innovative strategies.

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Job Responsibilities:

Administrative

  • In charge of overall operations & success of the practice
  • Implement & administer operational policies and procedures
  • Establish and maintain quality control standards
  • Identify, develop and implement opportunities for operational improvements. Embrace and promote the use of appropriate technology to streamline and improve operations
  • Ensure patient experience is always seamless and timely, promoting exceptional customer service at each touchpoint
  • Prevent and address patient complaints and concerns
  • Evaluate and treat patients 4 hours/day i.e. 6-8 patients/day

Financial & Business Development

  • Understand and implement the strategic objectives and values of the practice
  • Monitor and improve key performance indicators identified by management team
  • Build and maintain relationships with doctors and other referral sources
  • Develop and implement innovative programs, growth and marketing strategies

Management

  • Hire, train and supervise skilled and productive team
  • Promote fun and happy environment without compromising team output
  • Ensure compliance with current healthcare regulations, HR laws and ethics

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Key Qualifications:

  • Minimum 5 years PT experience in outpatient orthopedic setting
  • OCS, SCS, CHT or Women’s Health specialist is a plus
  • NJ Licensed Physical Therapist (Out of state licensee are encouraged to apply, we will reimburse NJ license fee)
  • Experience and knowledge in human resources management & marketing techniques and principles.
  • MBA is a plus
  • Experience with MD marketing
  • Self-motivated, professional, and highly organized
  • Proficient in the use of computers and tech-savvy
  • References will be required and verified

Compensation:

  • Excellent Salary
  • Performance-based Bonus
  • Continuing Education
  • Paid Time-Off
  • 401(k) Match

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About Us:

Reputable and growing Physical Therapy practice conveniently located next to Grove Street & Journal Square Path stations in Jersey City, NJ.

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