Full-Time Loss Prevention Officer

13 hours ago

Chicago IL United States Kohl's Peru Full time
Full-Time Loss Prevention Officer

Apply remote type: On-Site

Location: Chicago Ridge (0062)

Time Type: Full time

Posted on: Posted 30+ Days Ago

Job Requisition ID: R362267

Role Specific Information

Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines. Monitors customer and associate activity in the store to prevent potential theft of Kohl's assets. Assists in monitoring store compliance with Kohl's policies and procedures on theft deterrence, safety, and operational controls. Implements and promotes store awareness programs addressing theft, safety, and operational controls.

Hourly rate based on experience, minimum starting rate of $15.55

ACCOUNTABILITIES

INTERNAL AND EXTERNAL THEFT DETERRENCE AND AWARENESS

  • Monitors customer and associate activities in the store for potential theft of Kohl's assets. Takes appropriate action to prevent theft; apprehends individuals engaged in theft activity when prevention is not effective.
  • Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Assists in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines.
  • Accurately completes all statistical and incident reports. Maintains all apprehension and investigation records according to Kohl's standards.
  • Develops and maintains knowledge and use of CCTV surveillance equipment.
  • Performs other duties as assigned. Examples may include, but are not limited to: assisting in loss prevention activities in other stores, attending court hearings on Kohl’s behalf, collecting public record information from local law enforcement agencies, assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns.

OPERATIONAL, SHORTAGE AND SAFETY CONTROLS AND AWARENESS

  • Assists in monitoring store compliance with Kohl's policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by Supervisor. Informs Supervisor and Store Management of shortage control opportunities.
  • Participates in raising awareness to shortage control and loss prevention programs through implementation of and participation in Shortage Control and Safety Meetings, new hire orientation for associates, and regular touchbases with store associates.
  • Maintains a working knowledge of the store’s alarm system and EAS system.
  • Performs other duties as assigned. Examples may include assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns.

QUALIFICATIONS

REQUIRED

  • Adheres to Kohl's policies and procedures and maintains high ethical standards.
  • Maintains attendance and dress code according to Kohl's standards.
  • Engages in effective dialogue with LP Supervisor, DLPM, and Store Management team.

PREFERRED

  • Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
  • Demonstrated ability to make decisions in stressful situations.
  • Strong verbal and written communication skills, basic math and reading skills, and legible handwriting.
  • Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects.

Pay Starts At: $15.55

About Us

Our purpose at Kohl's is to take care of families' realest moments.
Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff, and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home, and within our communities.

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