Sr. Performance

2 days ago

Dallas TX United States Southwest Airlines Full time

Department: Revenue Management & Pricing

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Performance and Strategy Consultant delivers on our Purpose by ensuring daily air revenue generation meets or exceeds Company goals while maintaining our low cost brand. This role ensures the Revenue Management System has the most accurate inputs and executes full-scale strategic changes based on statistical analysis and simulation modeling. The Senior Performance and Strategy Consultant has an analytical mindset and is ready to drive the future of Southwest's Revenue Management.

Additional details:

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

  • Incorporate Yield Management, Pricing, and Technology concepts with Commercial goals to enable Revenue Management to maximize revenue while maintaining our low cost brand.
  • Enable Yield Management and Pricing to be more effective and efficient by consulting on difficult problems, being a subject matter expert in a host of areas and improving the base forecast and optimization of the Revenue Management System through consistent innovation.
  • Identify opportunities for revenue generation and drive decisions on Revenue Management, Commercial and Enterprise projects based on complex analysis.
  • Actively seek opportunities outside normal scope of work and proactively make recommendations based on RM system knowledge and analysis to improve revenue performance and meet Revenue Management goals.
  • Work directly with Revenue Management vendors to improve effectiveness of Revenue Management System.
  • Represent Revenue Management in cross-Team discussions and Enterprise initiatives, without direct Leadership involvement.
  • Act as a Project Leader with responsibility for performing research, data mining, developing conclusions and presenting findings to Senior Leaders for discussion and evaluation.
  • Present and communicate regularly to Revenue Management Senior Leaders and Vice President directly.
  • Develop, train and mentor junior analysts within Revenue Management.
  • May perform other job duties as directed by Employee's Leaders.

Knowledge, Skills and Abilities

  • Expert knowledge of Yield Management theory and practice, Pricing strategy and execution, reservation systems, Global Distribution Systems, forecasting and optimization theory.
  • Skilled in Microsoft products: Excel (e.g. pivot tables, VBA), Access, Outlook, Teams, etc.
  • Skilled in SQL and database management and working knowledge of JAVA, Python, or Alteryx.
  • Ability to innovate, specifically in the Revenue Management & Pricing space.
  • Ability to quickly make sense of, combine, and organize information into meaningful patterns, present this data and provide in meaningful formats so others may continue analysis.
  • Ability to tell when something is wrong or is likely to go wrong.
  • Ability to understand the implications of new information for both current and future problem-solving and decision-making.
  • Ability to identify and solve complex problems using logic and reasoning.

Education

  • Required: High School Diploma or GED.

Experience

  • Expert level experience, expansive and far-reaching knowledge in:
    • Yield Management including theory, strategy and practice.
    • Pricing including theory, strategy, and practice.
    • Reservation Systems, Global Distribution Systems.
    • Working with large and complex datasets.
    • High level analytical problem solving.
    • Consistently innovating to solve problems.
    • SQL and Relational databases.

Licensing/Certification

  • None

Physical Abilities

  • Ability to perform work duties from a limited space work station/desk/office area for extended periods of time.
  • Ability to communicate and interact with others in the English language to meet the demands of the job.
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job.

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
  • Must be a U.S. citizen or have authorization to work in the United States.
  • Must be at least 18 years of age.
  • Must be able to comply with Company attendance standards.
  • Ability to work extended hours as needed.
  • Must meet confidentiality expectations regarding confidential, proprietary and sensitive Company information.

Pay & Benefits:

  • Competitive market salary from $118,600 per year to $131,800 per year depending on qualifications and experience.

Benefits you'll love:

  • Fly for free on any open seat on all Southwest flights.
  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings.
  • Potential for annual ProfitSharing contribution.
  • Competitive health insurance for you and your eligible dependents.
  • Health plan coverage options that start from the very first day of employment.

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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