Senior Technical Program Manager, Engineering Operations

1 day ago

Peabody MA United States Symbotic Full time

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are seeking an experienced Technical Program Manager of Engineering Operations to join our team. You will be responsible for overseeing and managing complex, multi-disciplinary projects across Software Development, DevOps and IT, Hardware and Electromechanical Systems, and AI and Machine Learning. Your proven track record in project management within robotics, automation, or related high-tech fields will be critical. You will utilize your strong technical expertise and excellent problem-solving skills to drive innovation and operational efficiency. Additionally, your ability to communicate effectively with cross-functional teams and senior management will ensure that projects enhance technological advancement and support sustainable business growth.

What you’ll do

  • Monitor and manage workload for large division within Symbotic engineering working daily with engineering leadership (CTO, SVP, VP).
  • Define, track and prioritize team sprints ensuring compliance of work tickets and development process; manage and report to leadership team KPIs and overall execution.
  • Oversee change management implementation for teams, quality of test execution and readiness for deployment to production.
  • Lead the post-production audit to validate system deliverable performance against technical requirements and production site metrics.
  • Coordinate with team on root-cause investigations and corrective action implementation for issues and problems incurred in production or that cause site downtime.
  • Work with team leads to drive issues to closure and coordinate adoption of new features and development updates.
  • Ensure all Jira tickets are prioritized, driven, and closed with clear actions, owners, and dates. Make the news not just report the news.
  • Identify technical issues that could affect the program success and help the team navigate them.
  • Facilitate cross-functional meetings and regularly communicate initiative status to teams and senior management.
  • Work closely with engineering managers and leads, product managers/owners, to ensure rapid execution and on time, high quality delivery for the system.
  • Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership with cross-functional teams.

What you’ll need

  • 8+ years of experience, with 5+ years of technical project management experience.
  • Minimum of a Bachelor’s degree in engineering.
  • Demonstrated leadership experience coordinating technical development across large engineering organization (50+ persons teams).
  • Proficient in analyzing data and reporting key results at executive level.
  • Technical background in following is a plus – Robotics, Automation Technology, Automated Warehouse / DC Systems, Mobile Robots / Perception / AI, Software Engineering, IT, Hardware Engineering, Industrial Controls.
  • Highly experienced with full product development lifecycle from inception through delivery and service support to customer.
  • Industry experience with project management, data and visualization tools (e.g. Jira, Tableau, Qlik).
  • High potential engineering lead: fast learner, key contributor, strong work ethic, high energy and potential to take on increased scope of engineering management responsibility.
  • Experience using Jira, organizing, and writing tickets.
  • Experience writing SQL queries.
  • Experience facilitating dynamic meetings, coordinating among high energy participants, and directing towards productive results.
  • Excellent written and verbal communication skills, ability to clearly articulate program information to any level of the company. Ability to effectively present and drive program deliverables to CTO and staff.
  • Experience with agile methodologies.
  • Experience with problem solving methodologies.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

#J-18808-Ljbffr

  • Senior Technical Program Manager, Engineering Operations

    1 day ago

    Newton, MA, United States Symbotic Full time

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are seeking an experienced...

  • Senior Technical Program Manager, Engineering Operations

    1 day ago

    Boston, MA, United States Symbotic Full time

    Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are seeking an experienced...

  • Senior Engineering Program Manager

    2 days ago

    Waltham, MA, United States Boston Engineering Corporation Full time

    Boston Engineering improves the way people work and live through innovative product design and novel engineering. We are product designers and engineers for the Medical, Industrial, Commercial, and Defense sectors. Experts in robotics, motion control and embedded systems, DFX, and digital transformation, we are ISO 9001 and ISO 13485 certified. Seeking...

  • Senior Program Manager

    2 days ago

    Waltham, MA, United States Boston Engineering Corporation Full time

    Boston Engineering improves the way people work and live through innovative product design and novel engineering. We are product designers and engineers for the Medical, Industrial, Commercial, and Defense sectors. Experts in robotics, motion control and embedded systems, DFX, and digital transformation, we are ISO 9001 and ISO 13485 certified. Seeking...

  • Senior Technical Program Manager, AGI Autonomy

    2 days ago

    Boston, MA, United States Amazon Full time

    Senior Technical Program Manager, AGI Autonomy Job ID: 2829661 | Amazon.com Services LLC We're looking for a proven Sr. Technical Program Manager to join the new Autonomy group within Amazon AGI!Amazon’s Autonomy group is the world’s largest and best-resourced agents R&D effort, and the team is comprised of half machine learning researchers from the...

  • Senior Engineering Program Manager

    1 day ago

    Woodinville, WA, United States Willows Landing Senior Living Full time

    ABOUT THE ROLE At Peloton, exceptional hardware is key to delighting our customers. We are seeking a Senior Engineering Program Manager (EPM) to drive planning and execution of large-scale, cross-team initiatives. This role is within Hardware Product Development reporting to the EPM Director. They will work closely with Product Management, Industrial...

  • Technical Program Manager

    1 month ago

    Boston, MA, United States PreVeil Full time

    PreVeil offers a rare opportunity to join a founding team, solve really interesting technical problems, collaborate on a project that millions of people will trust, and work with people who have a track record of building successful businesses. PreVeil makes military-grade security accessible to everyone. Its encrypted Drive and Email platform helps...

  • Operations Support Engineer

    2 days ago

    Town of Cortlandt, NY, United States Tri Star Engineering, Inc. Full time

    TRISTAR is seeking a Operations Support Engineer (Senior) for our upcoming government customer in Camp Smith, Cortlandt, NY The Operations Support Engineer (Senior) will support PEO SDA, USSOCOM Components, the Theater Special Operation Commands (TSOCs) and others as mission dictates by providing software-agnostic field Support Engineers (SE) for...

  • Senior Technical Program Manager Lisbon

    2 days ago

    San Francisco, CA, United States Pager Full time

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. PagerDuty is seeking a Senior Technical Program Manager to join our diverse, customer-focused team! As Senior Technical Program Manager, you will be responsible for identifying the stakeholders, driving to set roadmaps and...

  • Senior Program Manager

    3 days ago

    Framingham, MA, United States Staples, Inc. Full time

    Staples is business to business. You're what binds us together. Our eCommerce team strives to showcase Staples' value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to convert...

  • Technical Program Manager

    4 weeks ago

    Arlington, VA, United States Allegient Defense Full time

    Allegient Defense (DBA BCS Allegient) provides technically oriented services from program management to advanced systems integration and engineering. We support Government and prime system integrators with engineering and management expertise. Allegient Defense helps clients with challenging Science & Technology, Engineering Acquisition, and Program...

  • Senior Program Manager

    3 days ago

    Framingham, MA, United States Staples, Inc. Full time

    Staples is business to business. You’re what binds us together. Our eCommerce team strives to showcase Staples’ value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to...

  • Senior Program Manager

    4 weeks ago

    Framingham, MA, United States Staples Full time

    Staples is business to business. You’re what binds us together. Work location: Framingham, MA hybrid requires 3 days onsite per week. Our eCommerce team strives to showcase Staples’ value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online...

  • Senior Mechanical Engineer

    2 days ago

    Boston, MA, United States TRIAD Engineering Corp Full time

    Our client is seeking a creative, energetic Senior Mechanical Engineer to join their growing team north of Boston. The selected engineer will be responsible for leading a team of engineers in the development of complex electro-mechanical products as well as conceptualizing and developing new products, parts, mechanisms, and assemblies. They will work...

  • Engineering Manager

    1 month ago

    Faribault, MN, United States Manpower Engineering Full time

    SUMMARY: This position is responsible for managing and sustaining manufacturing engineering functions.  The Engineering Manager will plan, direct, and coordinate the engineering operations corporately including support to all manufacturing sites. This includes managing the Engineering budget, coordinating large capital projects, providing technical...

  • Engineering Program Manager

    2 days ago

    Boston, MA, United States Bureau Veritas Switzerland AG Full time

    Location: Remote, east coast, Remote, US A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an...

  • Head of Technical Program Management

    2 days ago

    Nevada, IA, United States Redwood Materials, Inc. Full time

    Technical Program Manager Redwood Materials is currently searching for a Head of Technical Program Management to join our Engineering teams to develop the next generation of materials. This is a leadership role, where a successful candidate will define and build the future of program management for the company. The TPM organization is responsible for the...

  • Technical Program Manager

    4 weeks ago

    Littleton, MA, United States JetCool Full time

    JETCOOL Technologies is seeking experienced technical program managers to support our R&D and early-stage product development programs by providing project leadership in product development. Successful candidates will lead and work closely with a team of inter-disciplined engineers from understanding of customer requirements, to entire prototype/product...

  • Senior Technical Operations Engineer

    2 days ago

    Foster City, CA, United States Zoox Full time

    The IT Platform team at Zoox is expanding our focus to include IT Technical Operations for our active robot fleet, emphasizing real-time command center live support, real-time monitoring services, and the application of Site Reliability Engineering (SRE) principles. As the Senior Technical Operations Engineer, you will play a critical role in ensuring the...

  • Technical Manager

    1 week ago

    Peabody, Massachusetts, United States Gecko Hospitality (Brian Blum) Full time

    Job SummaryGecko Hospitality (Brian Blum) is seeking a skilled Technical Manager to oversee the maintenance and upkeep of our arcade systems. This is a challenging and rewarding role that requires strong technical knowledge, excellent communication skills, and the ability to lead a team.Key Responsibilities:Troubleshoot and repair games to minimize downtime...