Consumer Product Strategy Mgr II-Client Protection

16 hours ago

Charlotte NC United States Bank of America Full time

Consumer Product Strategy Mgr II-Client Protection

Richmond, Virginia; Plano, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.

Responsibilities:

  1. Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance.
  2. Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit.
  3. Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
  4. Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work.
  5. Design & execution of digital authentication, scam and social engineering strategy and capabilities roadmap.
  6. Lead benchmarking of industry capabilities, emerging technologies, and new threats.
  7. Develop compelling vision and data-driven business cases for transformation initiatives.
  8. Partner across organization to drive prioritization and funding for initiatives.
  9. Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
  10. Drive digital authentication, scam and social engineering initiative requirements. Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).

Required Qualifications:

  1. Design & execution of digital fraud strategy or scam and social engineering strategy and capabilities roadmap.
  2. Lead benchmarking of industry capabilities, emerging technologies, and new threats.
  3. Develop compelling vision and data-driven business cases for transformation initiatives.
  4. Build and maintain coalition of leaders across the organization to build support and engagement for the design, implementation, and adoption of new capabilities.
  5. Drive digital authentication, scam and social engineering initiative requirements. Review / approve proposed policy and process changes.

Desired Qualifications:

  1. Prior experience in leading policy, strategy, analytics or initiative development in a digital context (fraud, social engineering product development, etc.).
  2. Proven track record of being able to drive projects from idea to execution in digital space.
  3. Strong strategic thinking and problem-solving skills.
  4. Ability to work across organizational lines to drive results.
  5. Ability to influence effectively at executive levels.
  6. 4-year college degree.

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift: 1st shift (United States of America)

Hours Per Week: 40

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