Director, Sales Operations

2 days ago

Hoboken NJ United States NICE Full time

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a Sales Operations Director to be a key member of our Business Operations and Strategy team. This candidate will help increase the productivity of our sales force and revenue growth of the SMB and Global Channel Partners business. You will play a critical role in structuring the GTM for the Sales teams globally, and in providing insights to executive leadership through data analysis of team performance and existing processes.

How will you make an impact?

  • Communicating and partnering with senior executives and sales leadership
  • Collecting, analyzing, and reporting vast volumes of sales and operational data from various internal systems including amongst others our BI platform, Salesforce.com, Order Admin Systems, and ERP
  • Evaluating sales trends, records and performance by territories and product offerings against sales quotas at a regional, segment, territory and individual sales executive level, in order to drive efficiency and improvements in our business operations
  • Presenting insightful business insights on an ongoing basis to the regional management team, operational improvement areas, and enforce implementation across sales
  • Strategic thinking, planning, implementation and enforcement of business improvement initiatives between sales, presales, services, product, legal and finance.
  • Developing, tracking and monitoring of regional sales related KPIs such as pipeline generation, pipeline growth and development, and sales teams productivity to improve internal processes
  • Partnering with sales management and sales executives in supporting day to day operational decisions such as go-to-market plans, accounts coverage, quota assignments, internal mobility, product assignments and territories structuring
  • Evaluating internal and external economic conditions to assist in the development and evaluation of the sales forecast, and constant improvement of go-to-market plans

Have you got what it takes?

  • Bachelor’s degree in Computer Science, Finance, Business Administration, Accounting, or other business related field required, MBA (preferred)
  • 5+ years of experience preparing complex operational and business analysis experience– preferably sales operations experience
  • Experience in collaborating with business leaders and key stakeholders to deliver data-driven efficiency improvements
  • Experience in a top-tier consulting firm is highly desirable
  • Experience in a global technology company; Enterprise software company experience is strongly preferred
  • Excellent data management and analysis capabilities
  • Excellent presentation and communication skills

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 5116
Reporting into: VP, CX Strategy and Business Operations
Role Type: Director

About NICE

NICELtd.(NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard torace, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

#J-18808-Ljbffr

  • Director of Operations

    1 day ago

    Lincolnshire, IL, United States Director of Operations Full time

    Our client is looking for a Director of Operations based in Lincolnshire, Illinois. Position Summary The position is accountable for leading the Operations teams of the company, to include customer service, warehouse operations, cleanroom packaging team, purchasing and IT /facility infrastructure.This position is responsible for ensuring compliance to the...

  • Director, Sales Operations

    4 weeks ago

    Hoboken, United States NICE Systems Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a...

  • Director, Business Sales Operations

    4 weeks ago

    Hoboken, United States NICE Systems Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? In the executive capacity...

  • Sales Director, Broker Operations

    2 days ago

    , NJ, United States Ferrero International S.A. Full time

    Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is...

  • Director of Sales Operations

    12 hours ago

    Chicago, IL, United States Kimmel Associates Full time

    About the Company: A leading heavy equipment and machinery dealer serving the residential and commercial construction, heavy construction, road building, aggregate, and mining industries. They are ready to serve any southern state with many locations throughout the southeast. About the Position : The Director of Sales Operations will partner with business...

  • Sales Director

    2 days ago

    Lambertville, NJ, United States Sonida Senior Living Full time

    Find your joy here, at Aspen Grove, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more! Aspen Grove, a premier retirement community in Lambertville, Michigan, provides quality care to residents in an Assisted Living and Memory...

  • Director Sales Operations

    2 days ago

    Atlanta, GA, United States Osmose Utilities Services, Inc. Full time

    Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Osmose is seeking a Director of Sales Operations for our corporate office in Atlanta GA . The Director of Sales Operations is responsible for driving profitable revenue growth by providing essential...

  • Director, Sales Operations

    1 day ago

    Sandy, UT, United States NICE Systems Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a...

  • Vice President of Sales

    4 weeks ago

    Denver, CO, United States Sales Geek Full time

    Are you an experienced sales leader, and located in the State of Colorado?Stuck at a career cross roads?Being a Geek might be the answer for youSales Geek is one of the UKs best, and fastest growing; Sales Training, Consultancy, and providers of Part-time/Fractional Sales Directors. We are now in the USA, with the South West run by Brian EwingThis role is to...

  • Future Opening: Director of Sales and Marketing

    15 hours ago

    , NJ, United States Crunch Fitness Full time

    Future Opening: Director of Sales and Marketing Fitness Holdings Northeast LLC is looking for a Director of Sales and Marketing to oversee all locations in MA! We are a franchise of CRUNCH Fitness. We are headquartered in Greenwich, CT. Our mission is to launch a network of CRUNCH gyms across the northeastern United States. With franchise rights in...

  • Director, Sales Operations

    13 hours ago

    Sandy, UT, United States NICE Full time

    At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We are looking for a Sales...

  • Director of Brokerage Sales

    12 hours ago

    Crest Hill, IL, United States CS Recruiting Full time

    Director of Brokerage Sales & Operations  Crest Hill, IL Job ID: 11062 Job Title: Director of Brokerage Sales & Operations City & State: Crest Hill, IL Job Region: Midwest Seniority: Director Business Unit: Customer Sales/Business Development- Outside Non-Asset (Traditional Brokerage) Our client is a...

  • Director, Sales Operations

    15 hours ago

    Bedford, MA, United States Lantheus Full time

    Lantheus is headquartered in Bedford, Massachusetts with offices in New Jersey, Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio. Lantheus is an entrepreneurial, agile, growing organization that provides...

  • Director Sales Operation

    13 hours ago

    , PA, United States Incyte Corporation Full time

    Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care,...

  • Director, Sales Operations

    2 days ago

    Lake Mary, FL, United States Benefytt Technologies Full time

    Florida - Lake Mary255 Primera BlvdSuite 300Lake Mary, FL 32746, USA The Director, Sales Operations will oversee site operations for our inbound sales department including direct supervision and mentoring of Managers, Supervisors and call center agents. They will be responsible for day-to-day operations, management, and customer sales. They will also be...

  • Director of Inside Sales Operations

    13 hours ago

    , PA, United States West Shore Home Full time

    As our nationwide growth accelerates, our Inside Sales team plays a key role in driving forward our mission of Bringing Happiness to Every Home by connecting with dozens of customers daily and laying the foundation for a five-star experience. As the Director of Inside Sales Operations at West Shore Home , you will contribute to this mission by overseeing...

  • Director, Sales Operations

    11 hours ago

    Manchester, NH, United States Sequel Med Tech Full time

    About Sequel Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices. Job Overview The Director of Sales Operations will play a critical role in driving data-driven decision-making and fostering organizational efficiency. This leadership position is instrumental in aligning sales strategies with...

  • Wellness Sales Director

    7 days ago

    Hoboken, New Jersey, United States Restore Hyper Wellness Full time

    About Restore Hyper WellnessWe are a leading retail provider of alternative health and wellness modalities in the United States, dedicated to making Hyper Wellness widely accessible, affordable, and fun. Our mission is to help people feel better and live healthier lifestyles.Job SummaryAs our Sales Manager, you will play a vital role in supporting our...

  • Director, Sales Operations

    2 days ago

    Duluth, GA, United States QTS Realty Trust Full time

    Learn what makes QTS a unique place to grow your career! Who We Are: It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution....

  • Vice President of Sales

    4 weeks ago

    Atlanta, GA, United States Sales Geek Full time

    About the opportunityAre you an experienced sales leader here in Georgia? Considering a new career direction? Suffering from the Sunday night blues? Looking for something more?Sales Geek might be the answer for you!Sales Geek is a fast growing, Sales Strategy Advisory Service. We provide this service using Fractional/Part-time Sales VPs and Directors.What if...