Admissions Representative

3 weeks ago


Irvine CA United States Career Group Full time

Transform Lives as an Admissions Representative ? Need Weekend/Overnight Availability


Are you passionate about making a difference and ready to play a key role in a nationwide behavioral healthcare organization? We’re searching for a dedicated Admissions Representative to join our client's team in beautiful Irvine, CA


? Role: Admissions Representative


? Company: Nationwide Behavioral Healthcare Organization


? Location: Irvine, CA | On-site


? Pay Rate: $22/hour


Positions Available

- Overnight Shift: Sunday - Thursday, 9:30 PM - 6:00 AM PST

- Daytime Shift: Monday - Friday, 11:00 AM - 8:00 PM PST


Position Summary:

The Admissions Representative's role involves handling incoming calls, gathering demographic and insurance information from callers, providing basic program information, qualifying leads, and converting leads into pre-admissions (cases) for transfer to Admissions Coordinators.


Essential Duties and Responsibilities:

  • Follow up on leads and web inquiries, assigning them to Coordinators after initial contact is made.
  • Address department voicemails and abandoned calls.
  • Record and monitor call types using Call Tracking.
  • Follow up on calls from Treatment Consultants.
  • Send out shift reports as needed.


Education and Experience:

  • Behavioral health experience
  • Call center experience


Knowledge Skills and Abilities:

  • Strong written and verbal communication
  • Interpersonal relationship skills
  • Organizational skills
  • Ability to manage competing demands


Why You’ll Love This Opportunity:

  • Impact Lives Daily: Be a vital resource for families seeking care
  • Work in a Supportive Environment: Join a dedicated team committed to making a difference
  • Potential for Growth: Showcase your skills and potentially secure a permanent position


About Us:

Career Group is a premier, Women-Owned recruiting agency with a stellar reputation in corporate and administrative staffing. Partner with us and get personalized career guidance and access to top opportunities nationwide.


Act Now Submit your resume and step into a role that could redefine your career ?


We value diversity and are committed to considering qualified candidates with criminal histories in line with the Los Angeles Fair Chance Initiative for Hiring.



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