Front Office Coordinator

20 hours ago

Washington DC United States Ctckids Full time

Description

Founded in 1979 by a group of very involved, hands-on, highly regarded therapists, Children’s Therapy Center is on a mission to maximize the potential of children with disabilities. Our approach is to dismantle racism and ableism by offering collaborative, personalized, and family-centered physical, occupational, and speech therapy. We believe in the power of teamwork and offer early intervention services and multidisciplinary, play-based, and child-led early childhood special education.

Children’s Therapy Center is seeking a Front Office Coordinator to join our Team in Tacoma, Washington. As a member of the Administrative Operations and Facilities Team, reporting to the Administrative Operations Manager, this position will be responsible for all aspects of front office operations including greeting visitors, managing phone calls, patient check-in, distributing documents, and operating several types of office equipment. Our ideal candidate will be experienced, with excellent customer service skills. This position is highly visible, requiring discretion, sound judgment, and a pleasant and professional demeanor both in person and over the phone. Our Front Office Coordinator will be expected to provide exceptional customer service to all employees, families, and guests by creating a warm, welcoming, efficient, and professional office environment.

Primary Responsibilities:

  • Create and facilitate a warm, welcoming and inclusive experience by greeting, assisting, understanding and fulfilling the needs of families, visitors, and colleagues.
  • Professionally, courteously, and promptly answer phones, sort faxes and accurately relay messages in information.
  • Accurately and confidentially manage and safeguard patient information within the offices and through the Electronic Medical Records (EMR) system.
  • Cancelling patient appointments and communicating to team members.
  • Scheduling and canceling interpreters for patient appointments, monitoring pending requests and assist interpreters while they are onsite.
  • Mail new-patient paperwork to families, and assist in the completion of paperwork as needed.
  • Fulfill records requests and send reports; including copying, mailing, and faxing to families and other providers in accordance with HIPAA and privacy regulations.
  • Request medical records from other providers.
  • Scanning documents and data entry.
  • Cross-train with other support staff positions; provide back-up coverage as needed.
  • Collect co-pays, deductibles, and copies of medical insurance cards.
  • Open and distribute mail.
  • Receiving packages and notifying team members.
  • Support the coordination of visitors and/or volunteers as needed.
  • Inventory supplies and request replacement products.
  • Support building operations and building safety as requested.
  • Maintaining basic cleanliness of lobby and shared spaces in the building.
  • Other tasks as requested.

Requirements:

  • Strong communication skills, including the ability to convey thoughts and express ideas effectively using various oral, written, visual, and/or non-verbal skills.
  • Effective listening skills, including the ability to recognize, comprehend and appreciate various perspectives and diverse points of view.
  • Organized and detail oriented, with the ability to organize work to meet various commitments and responsibilities.
  • Ability to anticipate potential challenges, and adjust to changes as needed.
  • Collaborative and participatory; serves as an active member of the team, inviting diverse perspectives to support organizational priorities and common goals.
  • Demonstrated the ability to include, value, respect, and engage perspectives that cross cultural backgrounds, lived experiences, and diverse points of view.
  • Strong decision-making skills, including the ability to complete duties factoring appropriate or relevant details, considerations, and input from all individuals impacted.
  • Consciously and intentionally operates with self-awareness; consistently seeking opportunities to learning and grow in proactive and respectful ways.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Ability to speak multiple languages - a plus.
  • Preferred experience with Electronic Medical Records, and knowledge of HIPAA Laws and Regulations.
  • Passionate about being a part of a professional team working to serve the needs of children and their families.

Schedule:

This is a full-time hybrid position requiring 3 in-person days on a bi-weekly rotation Monday – Friday, 8:00am – 4:30pm, 40 hours per week.

Week 1: In-Person Monday, Tuesday, Thursday; Remote Wednesday and Friday.

Week 2: In-Person: Monday, Wednesday, Friday; Remote: Tuesday and Thursday.

The schedule and in-person days reflect the minimum number of in-person days required. Candidates seeking a full-in person schedule may be accommodated.

The schedule and in-person requirements are subject to change with appropriate notice as needed based on organizational needs.

Compensation & Benefits:

Children’s Therapy Center offers equitable and competitive pay commensurate with job-related experience and education. The pay rate range for this position is $20.05-$29.04 per hour dependent on related experience and education.

Our comprehensive benefits package includes generous paid time off, medical, dental, vision, life insurance, and continuing education benefits. Supplemental/premium insurance options are also available. Eligible employees can enroll in our retirement plan with their first paycheck and will be eligible for company contributions after their first year of employment.

Children’s Therapy Center is an equal opportunity employer. We seek to hire candidates that reflect diverse backgrounds, beliefs and cultural histories. We continually seek to understand, acknowledge and appreciate our differences, engaging with an attitude of respectful curiosity, and a growth-mindset. We believe everyone has the right to be respected and valued.

Consistent with applicable federal, state and local laws, and our values, Children’s Therapy Center provides all employees and applicants with equal opportunity in all aspects of the employment relationship including consideration for employment without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, marital status, veteran status, or the presence of any sensory, mental or physical disability, genetic information, or the use of a trained guide dog or service animal by a disabled person.

#J-18808-Ljbffr

  • Front Office Coordinator

    1 week ago

    Washington, United States Children's National Health System Full time

    Job Summary:As a Front Office Coordinator with Children's National Health System, you will have the unique opportunity to make a meaningful impact on the lives of our patients and their families. We are seeking a skilled and organized individual to join our team and help us deliver exceptional patient service.Responsibilities:- Register patients and collect...

  • Dental Front Office Coordinator

    3 days ago

    Washington, United States D4C Dental Brands Full time $24 - $26

    We have a fantastic opportunity for an Orthodontic Front Desk Coordinator with Friendship Heights Orthodontics! The Front Desk Coordinator’s primary responsibility is to handle all front office functions for the practice.  The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.Requirements: 1 yr front...

  • Director of Front Office

    20 hours ago

    Washington, DC, United States Omni Hotels & Resorts Full time

    Overview Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by...

  • Director of Front Office

    21 hours ago

    Washington, DC, United States Hilton Worldwide, Inc. Full time

    Job Description - Director of Front Office - Washington Hilton (HOT0B4YG) Job Number: HOT0B4YG Work Locations Washington Hilton 1919 Connecticut Ave, N.W. Washington 20009 Step into the iconic Washington Hilton , a premier big-box hotel with over 1,000 guest rooms and a rich history in the heart of the nation's capital. We are seeking a dynamic Director of...

  • Front Office Staff Assistant

    6 months ago

    Washington, United States Akima Full time

    Overview Job Summary: This position is located in the Front Office of the Global Engagement Center (GEC), Department of State, reporting to GEC’s Chief of Staff and, in his/her absence, to the Deputy Chief of Staff or Special Assistant. In accordance with GEC’s mission to “direct, lead, synchronize, integrate, and coordinate efforts of the...

  • Front Office

    20 hours ago

    Berkeley, CA, United States LifeLong Medical Care Full time

    Front Office & Eligibility Coordinator Job Locations: US-CA-Berkeley ID: 2024-5919 Overview Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our West Berkeley Family Practice. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in...

  • Front Office Coordniator

    3 weeks ago

    Texarkana, AR, United States Express Employment Professionals Full time

    Position: Front Office Coordinator (FOC)Location: Texarkana, ARHours: M-F, 8-5 (Full time)Pay: $16.00/hour Benefits: Company offers full benefits (medical, dental and vision) PTO/Vacation available after 1 year, Retirement options available also Position Summary:The Front Office Coordinator will be responsible for managing front desk operations,...

  • Dental Front Office Coordinator

    2 weeks ago

    Chardon, OH, United States Dr. Marino & Associates Full time

    Center Street Dental is looking for a full-time *Dental Front Office Coordinator* who has experience *scheduling patients*, *answering the phone *and *collecting payments*. Some dental assisting experience is helpful. Familiarity with *Eaglesoft* is a plus. Candidate must be reliable and friendly. Please do not apply if you have no experience working in a...

  • Dental Front Office Coordinator

    2 weeks ago

    Chardon, OH, United States Dr. Marino & Associates Full time

    Center Street Dental is looking for a full-time *Dental Front Office Coordinator* who has experience *scheduling patients*, *answering the phone *and *collecting payments*. Some dental assisting experience is helpful. Familiarity with *Eaglesoft* is a plus. Candidate must be reliable and friendly. Please do not apply if you have no experience working in a...

  • Front Office Manager

    20 hours ago

    Washington, DC, United States Accor Hotels Full time

    Company Description This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife, and the adventure of connection. Hyde is more than a brand; it’s a state of mind. HYDE HOTEL DUBAI Hyde Hotels, Resorts & Residences, part of the world-leading Accor group, is the first Hyde hotel outside of the United States, Hyde Dubai...

  • Dental Assistant/Front Desk Coordinator

    3 days ago

    Fairfax, VA, United States Fairfax General Dental Office Full time

    _*Are you passionate about delivering exceptional care and enhancing patient experiences? *_Our general and cosmetic dental office is seeking a dedicated professional who shares our commitment to top-quality care. We utilize the latest technologies to ensure our patients receive the best treatment possible. Applying for this role is straight forward Scroll...

  • Dental Assistant/Front Desk Coordinator

    2 weeks ago

    Fairfax, VA, United States Fairfax General Dental Office Full time

    _*Are you passionate about delivering exceptional care and enhancing patient experiences? *_Our general and cosmetic dental office is seeking a dedicated professional who shares our commitment to top-quality care. We utilize the latest technologies to ensure our patients receive the best treatment possible. We're looking for someone who is either...

  • Executive Front Desk Coordinator

    6 days ago

    Washington, Washington, D.C., United States Forrest Solutions Full time

    About Forrest SolutionsWe are seeking a highly skilled and professional Executive Front Desk Coordinator to provide exceptional front desk and workplace experience services for a leading law firm in downtown Washington, DC.This is a high-level position requiring impeccable communication, organizational, and customer service skills to maintain the firm's...

  • Front Office Director

    2 days ago

    Orlando, FL, United States Plazahotelelpaso Full time

    Opportunity: Front Office Director Manage hotel front office operations in accordance with established guest service and sustainability standards. Potential Career Path Assistant General Manager – General Manager – Area General Manager Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in...

  • Front Office Manager

    1 week ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    OverviewWe are seeking a highly skilled Front Office Manager to join our team at Remington Hotels in Washington, DC.Salary: $65,000 - $80,000 per yearJob DescriptionAs a Front Office Manager, you will be responsible for ensuring the smooth operation of our front office, including managing staff levels, supervising associates, and handling guest requests. You...

  • Front Office Supervisor

    6 months ago

    Washington, United States Remington Hotels Full time

    Job Description What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties...

  • Front Desk Coordinator

    1 month ago

    Atlanta, GA, United States JC Plastic Surgery of Atlanta Full time

    Company DescriptionJC Plastic Surgery of Atlanta is a premier boutique Plastic and Reconstructive practice owned and operated by Dr. Yeon-Jeen Jenny Chang. With over 14 years of experience practicing in Atlanta, Dr. Chang is among the elite in skill level and knowledge in her field. JC Plastic Surgery cultivates excellence throughout every step of the...

  • Front Office Agent

    7 days ago

    Tucson, AZ, United States Loews Hotels, LLC Full time

    Front Office AgentRelax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.Performs a variety of guest service activities in an exceptionally friendly,...

  • Medical Office Coordinator

    1 week ago

    Washington, Washington, D.C., United States FYZICAL Therapy and Balance Centers Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at FYZICAL Therapy and Balance Centers in Columbia, MD. As a key member of our front desk staff, you will play a vital role in ensuring the smooth operation of our daily activities.

  • Front Desk Coordinator Specialist

    7 days ago

    Washington, Washington, D.C., United States The Joint Chiropractic Full time

    The Joint Chiropractic is revolutionizing access to healthcare with its retail business model, and we're looking for a talented Front Desk Coordinator Specialist to join our team. This role is perfect for someone who is driven to climb the company ladder, possesses a winning attitude, and has a strong customer service orientation. If you have at least one...