Director of IT

1 day ago

Baltimore MD United States Hartman Executive Advisors Full time

Hartman Executive Advisors is the region’s only completely independent technology advisory and leadership firm. We work with executives and nonprofit leaders to align IT solutions with business goals and strategy. Since Hartman does not profit from the sale of any system or technology, clients trust the advice and guidance they receive is strictly in their best interest. By developing a deep understanding of the business challenges arising from poorly aligned technology and uncovering the transformational opportunities that result from strategically aligned technology, we set the path to advance, cultivate and leverage people, processes and systems to change and transform organizations. At Hartman, we deliver powerful business outcomes by leveraging technology strategy as a game-changer for our clients.

Summary

We are seeking an experienced Information Technology leader with experience leading IT department teams, processes, and technology initiatives while working closely with executive IT leadership and business unit leaders to develop and execute strategic technology plans. Experienced in managing a quality IT support service that serves the business, this individual is a natural leader of people, a collaborator, an excellent communicator both within their team and externally to the business, a team player who also possesses a strong and diverse technical background needed to advise and coach team members on best practice solutions and methods. The ideal candidate possesses a breadth of technology knowledge and experience applying best practice knowledge both in infrastructure and business applications and is eager to learn more in these areas working with a team of seasoned Hartman executive IT leaders and other technology advisors while working within our clients.

In this exciting and rewarding role, the IT Director will work as a fractional IT leader within our Financial Services Industry Practice, serving in IT leadership roles within our clients’ IT departments, working closely with other client-embedded Hartman leaders in our team of tenured CIOs, CTOs, and Senior Advisors. Together, this client-facing Hartman leadership team leads and matures client IT department teams, processes, methods, and technologies and helps our clients’ businesses evolve and mature to enable them to leverage technology to become innovative in their industry market. Be a part of affecting transformational and impactful change that our clients are so excited about. See the positive and meaningful impact of your work, daily. Learn and grow in your career as an IT leader with a future full of opportunity, working at Hartman Executive Advisors.

The Hartman IT Director role requires knowledge and expertise in server/network/security systems administration, virtual and cloud environments, IT service desk operations management and project management to drive a quality support service and lead project initiatives to successful outcomes. This role will manage client IT teams and processes on a fractional basis to ensure system reliability, availability, and recoverability by managing IT professionals and monitoring key performance indicators to ensure expected performance and quality results.

Expectations:

  1. Research and provide data to the team to answer questions such as: Is the network appropriate to meet the current and future business needs of the company? Is it scalable? What risks are associated with the current infrastructure?
  2. Implement appropriate technical solutions, actively seeking ways to leverage the integration of business processes with applicable emerging technologies to improve and streamline operations and services in the most efficient and cost-effective manner. Promote a sustainable technology framework and coordinate related systems.
  3. Assume project management responsibilities on assigned projects that require research, data collection, critical thinking, technical expertise, and a high level of independence in support of long-range planning activities.
  4. Manage network, application and server infrastructure teams, processes, and performance of systems administration activities in client environments ensuring the environment is properly maintained and proactively monitored to ensure adequate capacity to support business needs.

Please note that this is a full-time permanent position with benefits and bonus opportunity.

*Candidates local to Maryland, Washington DC, Virginia, or Pennsylvania preferred*

QUALIFICATIONS:

  • 5-7+ years progressively responsible, related experience
  • Background and knowledge in banking and/or credit unions
  • Ability to manage multiple tasks and projects, build and manage strong relationships within a standard 40-hour work week. Strong sense of urgency, ownership, and results-orientation as evidence of strong leadership traits.
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
  • Initiative to identify and communicate opportunities to contribute additional value to existing and prospective clients.
  • Self-motivated, independent, cooperative, flexible, creative.
  • Broad knowledge and experience in the following areas:
  • IT Service Desk operations, technical support experience, performance management, team management, ideally utilizing ITIL-based methodology.
  • Management of IT professionals
  • Management of Systems Administration and monitoring of its performance
  • Project management and project plan development knowledge and experience
  • Microsoft server technologies, including Active Directory and Terminal Services
  • Office 365 administration and best practices
  • VMware/virtualization experience
  • Cloud infrastructure
  • Enterprise storage
  • Proficiency in supporting desktop operating systems
  • Understanding of database support and maintenance
  • Network skills including support of a WAN infrastructure with remote users and facilities

EDUCATION:

  • Degree in IT related field required
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