National Accounts Program Coordinator

1 day ago

Cincinnati OH United States Rumpke Waste & Recycling Full time

RUM-Corporate HQ Campus
Corporate Campus | Corporate HQ
3990 Generation Dr
Cincinnati, OH 45251, USA

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team

The National Accounts Program Coordinator is responsible for the management of account relationships and the timely execution of all customer requests/inquiries to ensure total customer satisfaction. This position will function as the ‘single point of contact’ and liaison responsible for coordinating between Customers, Corporate, Site Locations, Service Providers, Accounting and Senior Management.

Responsibilities of Position:

  • Prepare and submit quarterly reporting on client performance accurately and timely. (Major issues, profit/loss, improvement recommendations). Responsible for profit and loss of each customer.
  • Compile quality assessment results for each customer to be presented every six months. Develop action plans for low customer QA scores.
  • Assist Customer Service Representatives (CSR’s) in troubleshooting areas of concern. This includes follow-up and assisting in the resolution of current issues.
  • Work as the liaison between all levels of Client personnel, Third Party Haulers and Internal Management Team.
  • Increase profits/cash flows by reducing billing errors by ensuring invoices are accurate before due dates.
  • Monitor and manage the accounts receivable aging status to ensure collections per company terms, and reduction of accounts receivable aging to thirty days or less.
  • Promote “New Customer’ sales through personal/professional contacts and oversee/coordinate all new business implementation, review customer contracts to ensure consistent pricing methods and contract compliance.
  • Maintain pending work/proposal file for regular follow-up.
  • Manage and maintain customer account records, including service contract documents, project estimates, and correspondence.
  • Ensure personal accessibility to both Internal and External Customers and Employees.
  • Interaction with Management to set policies and procedures for National Account Customers.
  • Provide outstanding customer relations and satisfaction with internal and external customers, responsible for all aspects of client support.
  • Contribute to the sustained growth of the team and the company by promoting the abilities of the company to expand services and coverage areas with Third Party Service Providers.
  • Assist with special projects and assist others in the department as needed.
  • Perform all tasks in a safe manner in compliance with all local, state, and federal regulations and company policies.
  • Other duties as assigned.

Skills & Abilities Needed for Position:

  • Knowledge and understanding of Profit and Loss operations/applications and sales and marketing operations/applications.
  • Possess excellent communication and presentation skills, including negotiation expertise.
  • Prior management or supervision experience.
  • Excellent verbal and written communication skills.
  • Must be self-motivated and able to work independently, in a team, or lead a team to meet or exceed goals.
  • Must be organized with good time management skills.
  • Possess proven analytical/problem solving solutions for the customer and the company.
  • Ability to manage multiple priorities within a fast-paced environment.
  • Must possess valid driver’s license and proof of insurability with a good Driving record, able to meet Rumpke driving qualifications.
  • Ability to maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with customers, co-workers, and management.

Physical Requirements in a Regular workday:

  • Occasionally lifting/carrying/pushing/pulling a max of 10lbs.
  • Continuously sitting/standing/walking in office environment.

Additional Working Conditions/Aspects:

  • Ability to work flexible hours; expected to work nights and weekends as needed.
  • Legally eligible to work in the United States.
  • Valid driver’s license (if applicable).
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

#J-18808-Ljbffr

  • National Accounts Program Coordinator: Strategic Account Manager

    7 days ago

    Cincinnati, Ohio, United States The William Thomas Group, Inc. Full time

    About The JobWe are seeking an experienced National Accounts Program Coordinator to join our team at Rumpke Waste and Recycling. In this role, you will be responsible for managing account relationships and executing customer requests in a timely manner to ensure total customer satisfaction.This position will serve as the primary point of contact and liaison...

  • Account Coordinator

    1 day ago

    , KS, United States Overheaddoortopeka Full time

    Account Coordinator - National Accounts Facilities Job Category: Operations Requisition Number: ACCOU023679 Posted: October 23, 2024 Employment Type: Full-Time Location Olathe, KS1901 E 119th StOlathe, KS 66061, USA DH Pace Company, Inc. is seeking an Account Coordinator to join our Nationwide Service Team in Olathe, KS. An Account Coordinator is the...

  • National Accounts Coordinator

    3 weeks ago

    Gallatin, TN, United States Servpro Industries, LLC Full time

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...

  • Location National Accounts Coordinator

    1 day ago

    Wayne, MI, United States Boise Cascade Full time

    Job Category: Sales & MarketingRequisition Number: LOCAT005041Posted: November 16, 2024 Full-Time Wayne, MI 48184, USABoise Cascade has an exciting opening for a Location National Account Coordinator! Please review the responsibilities and needed qualifications below and apply today! Responsibilities Responsible for marketing, quoting, pricing, sales and...

  • Director National Accounts Sales

    2 days ago

    Cleveland, OH, United States TRIMARK USA LLC Full time

    TRIMARK USA LLC Director National Accounts Sales Cleveland, Ohio Apply Now Director National Accounts Sales Cleveland, OH, USAReq #2325Tuesday, November 19, 2024 TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial...

  • National Accounts Manager

    3 weeks ago

    Gallatin, TN, United States Servpro Industries, LLC Full time

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...

  • National Accounts Manager

    3 days ago

    Murfreesboro, TN, United States Servpro Industries, LLC Full time

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and...

  • National Account Manager, Kroger

    1 month ago

    Cincinnati, United States INCPG Full time

    Job Title: Senior Trade Marketing Lead - Kroger & Albertsons Account Location: Cincinnati, OH or Remote Overview: As a Senior Trade Marketing Lead overseeing the Kroger & Albertsons account, you will play a pivotal role in providing analytical support and developing sales and trade strategy to achieve segment growth and financial targets. This position is...

  • Strategic National Accounts Liaison

    1 week ago

    Cincinnati, Ohio, United States The William Thomas Group, Inc. Full time

    OverviewRumpke, a leading waste and recycling company, is seeking a highly skilled Strategic National Accounts Liaison to join our team. This role will play a crucial part in managing account relationships and ensuring exceptional customer satisfaction.CompensationThe estimated annual salary for this position is $63,500 - $93,700 based on industry standards...

  • National Account Specialist

    3 weeks ago

    Schaumburg, IL, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Account Executive- National Accounts

    2 days ago

    Los Angeles, CA, United States Lockton Full time

    The West Series of Lockton Companies is looking for entrepreneurial-minded individuals to join our growing Commercial Insurance team. Be a part of an exceptional company voted “Best Places to Work in Insurance” eleven years running. If you are innovative, passionate about delivering excellent client service, excel as a strategic partner, and thrive in a...

  • National Account Specialist

    3 weeks ago

    Schaumburg, IL, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • National Account Manager

    1 day ago

    San Diego, CA, United States Syneos Health Full time

    We are looking for patient-inspired, passionate and experienced National Account Managers (NAM) with a demonstrated track record for our new team. You will have the opportunity to be part of a dedicated cross-functional team that will launch a novel treatment for pediatric patients with Congenital HyperInsulinism (CHI). As a successful NAM, you will have...

  • National Account Manager

    2 days ago

    Chicago, IL, United States Syneos Health Commercial Solutions Full time

    Description National Account Manager We are looking for patient-inspired, passionate and experienced National Account Managers (NAM) with a demonstrated track record for our new team. You will have the opportunity to be part of a dedicated cross-functional team that will launch a novel treatment for pediatric patients with Congenital HyperInsulinism (CHI)....

  • National Account Manager

    1 day ago

    Chicago, IL, United States Justrite Manufacturing Co LLC Full time

    Justrite Safety Group is a growing family of industrial safety companies. Together we protect workers, workplaces and the environment with a comprehensive range of industrial safety solutions. All Justrite Safety Group portfolio companies are united by deep safety knowledge, long experience, and a commitment to protecting people, property, and the planet....

  • Senior Director/Vice President, Program Leader

    2 days ago

    , MA, United States Run my Accounts AG Full time

    Location Greater Boston area Role Description The Senior Director/Vice President, Program Leader will be responsible for overseeing the strategy, execution, and the progression of the Company’s drug development programs from preclinical through clinical development, regulatory approval, and product launch. This role requires leadership of...

  • National Account Manager

    4 weeks ago

    Lancaster, SC, United States Engage Partners Inc. Full time

    Summary of the Position: The National Account Manager will execute the company's retail channel strategy and customer management to grow sales and achieve category leadership of our products. The National Account Manager must have experience in working directly with Mass Market and Membership Club retailers. The National Account Manager must understand the...

  • Director of National Chain Accounts

    1 day ago

    Golden, CO, United States FBBC, LLC DBA HOLIDAILY BREWING COMPANY Full time

    POSITION NAME: DIRECTOR OF NATIONAL CHAIN ACCOUNTS About Holidaily Brewing Company: We are a 100% certified dedicated gluten-free brewery on a mission to always provide safe, gluten-free beer with world-class taste. Holidaily Brewing Company is the leader and the obvious choice for gluten-free beer in the United States. Holidaily is an inclusive, authentic...

  • National Account Director

    2 days ago

    Los Angeles, CA, United States Amgen SA Full time

    This position can sit anywhere in the US. HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve...

  • Manager, National Accounts

    3 weeks ago

    Schaumburg, IL, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...