Senior Desktop Engineer

2 weeks ago

Herndon VA United States Deltek Full time

Position Responsibilities :

Infrastructure Management:

  • Design, implement, and manage Windows and macOS desktop environments.
  • Manage on-premises Active Directory (AD) and Azure Active Directory (AAD) integrations, ensuring seamless identity and access management.
  • Ensure high availability, security, and performance of desktop systems.
  • Perform software distribution, patch management, and compliance monitoring.
  • Collaborate with various OEM vendors to ensure hardware compatibility and support for desktop systems.

Advanced Support and Troubleshooting:

  • Provide L3 support for Windows and macOS desktop environments, resolving escalated incidents and problems.
  • Conduct root cause analysis on recurring issues, recommending and implementing long-term solutions.
  • Collaborate with IT teams to resolve complex technical issues related to desktop systems and applications.

Workstation Imaging and Deployment:

  • Create, maintain, and deploy standardized workstation images for Windows and macOS using SCCM, Microsoft Autopilot, and other enterprise tools.
  • Collaborate with OEM vendors to ensure the latest drivers and updates are included in workstation images.
  • Develop and maintain processes for efficient provisioning, including hardware configuration and imaging, to streamline device setup for end-users.

Endpoint Security and Compliance:

  • Manage endpoint security solutions, including antivirus, encryption, and data loss prevention on Windows and macOS platforms.
  • Ensure compliance with organizational policies, especially related to software updates, patch management, and security standards.
  • Monitor and maintain compliance with the organization's standard patch compliance rate of 95% and above.

Cloud and Identity Management:

  • Administer Azure AD, ensuring proper role-based access control and compliance with security standards.
  • Support and manage Office 365 services, including user provisioning, license management, and troubleshooting of productivity tools.
  • Integrate and support on-premises AD with cloud-based services for a hybrid infrastructure.
  • Manage hardware refresh cycles, ensuring that all assets are up-to-date and compliant with enterprise standards.

Automation and Scripting:

  • Develop and maintain automation scripts for desktop deployment, software distribution, and patch management using PowerShell, Bash, or other scripting tools.
  • Automate repetitive tasks to enhance efficiency and reduce manual intervention in daily operations.

Software Deployment and Configuration Management:

  • Deploy, configure, and manage desktop software using tools like SCCM, JAMF, and other enterprise management platforms.
  • Monitor and troubleshoot software distribution issues, ensuring successful deployments across the enterprise.

Asset and Inventory Management:

  • Manage hardware refresh cycles, ensuring that all assets are up-to-date and compliant with enterprise standards.

Project Implementation:

  • Participate in desktop-related projects, including new deployments, upgrades, and migrations.
  • Collaborate with cross-functional teams to ensure successful project execution.

Documentation:

  • Maintain up-to-date documentation for desktop systems, processes, and procedures.
  • Create knowledge base articles to assist with troubleshooting and problem resolution.


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
  • Minimum of 8 years of experience in desktop systems engineering, with a focus on enterprise Windows and macOS environments.
  • Expert knowledge of Windows and macOS operating systems, including deployment, configuration, and troubleshooting.
  • Strong experience with on-premises Active Directory, DNS, Azure Active Directory, and Office 365.
  • Proficiency with desktop management tools such as Microsoft SCCM, Intune, JAMF, or similar platforms.
  • Strong scripting skills with PowerShell, Bash, or similar for automation and process improvement.
  • Experience with endpoint security solutions and a strong understanding of cybersecurity best practices.
  • Excellent problem-solving skills and the ability to work independently or as part of a team.
  • Strong interpersonal and communication skills, with a customer-oriented mindset.
  • US Citizenship is Required for this role.


Preferred Qualifications:

  • Certifications in Microsoft (e.g., MCSE, MCSA), Apple Certified Support Professional (ACSP), or related technologies.
  • Familiarity with ITIL best practices and IT service management (ITSM) tools.
  • Experience with virtualization technologies, such as AWS, Azure, VMware or Hyper-V.

  • Senior Desktop Engineer

    4 weeks ago

    Herndon, Virginia, United States Deltek Systems Full time

    Job SummaryWe are seeking a highly skilled Senior Desktop Engineer to join our team at Deltek Systems. As a key member of our IT team, you will be responsible for designing, implementing, and managing Windows and macOS desktop environments. Your expertise will ensure seamless identity and access management, high availability, security, and performance of...

  • Senior Desktop Systems Engineer

    3 weeks ago

    Herndon, Virginia, United States Deltek Full time

    Job SummaryWe are seeking a highly skilled Senior Desktop Systems Engineer to join our team at Deltek. As a key member of our IT department, you will be responsible for designing, implementing, and managing Windows and macOS desktop environments.Key ResponsibilitiesInfrastructure ManagementDesign and implement Windows and macOS desktop environments to ensure...

  • Senior Desktop Engineer

    3 weeks ago

    Herndon, Virginia, United States Deltek Full time

    Job SummaryDeltek is seeking a highly skilled Desktop Systems Engineer to join our Information Technology team. As a key member of our team, you will be responsible for designing, implementing, and managing Windows and macOS desktop environments.Key ResponsibilitiesDesign, implement, and manage Windows and macOS desktop environments.Manage on-premises Active...

  • Senior Desktop Engineer

    4 weeks ago

    Herndon, United States Deltek Full time

    Position Responsibilities :Infrastructure Management:Design, implement, and manage Windows and macOS desktop environments.Manage on-premises Active Directory (AD) and Azure Active Directory (AAD) integrations, ensuring seamless identity and access management.Ensure high availability, security, and performance of desktop systems.Perform software distribution,...

  • Senior Desktop Engineer

    4 weeks ago

    Herndon, United States Deltek Full time

    Position Responsibilities :Infrastructure Management:Design, implement, and manage Windows and macOS desktop environments.Manage on-premises Active Directory (AD) and Azure Active Directory (AAD) integrations, ensuring seamless identity and access management.Ensure high availability, security, and performance of desktop systems.Perform software distribution,...

  • Senior Desktop Support Engineer

    2 weeks ago

    Boston, MA, United States The Hollister Group Full time

    Senior Desktop Support EngineerOur client is a private investment firm based in Boston, MA looking to hire a Senior Desktop Support Engineer. This individual will serve as the highest-level escalation for complex technical problems once they have passed through the Tier 1 and Tier 2 support teams. The ideal candidate has a customer-focused mindset with a...

  • Senior Desktop Engineer

    3 weeks ago

    Aiea, HI, United States Sonic Healthcare USA, Inc Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:OverviewThe Desktop Engineer is responsible for maintaining Sonic Healthcare desktop technology. The Desktop Engineer will identify and apply advanced systems level technical expertise to resolve highly complex solution of technical problem for users. This position creates and maintains the...

  • Desktop Engineer

    2 weeks ago

    Chicago, IL, United States ABOC Full time

    For 100 years, ABOC has fostered deep ties to our customers and our community, serving the banking needs of countless businesses, organizations, institutions, and individuals, many for multiple generations. These relationships are based on profound trust, in-depth understanding and highly personal and responsive service provided by our experienced bankers.We...

  • Desktop Enterprise Architect

    4 weeks ago

    Herndon, Virginia, United States ManTech Full time

    Job SummaryManTech is seeking a highly skilled Desktop Enterprise Architect to join our team in Herndon, VA. As a key member of our team, you will be responsible for establishing technical standards for desktop workstations, enforcing desktop architectural standards, and identifying areas for improvement.Responsibilities Establish technical standards for...

  • Sr. Desktop Engineer

    2 weeks ago

    Chicago, IL, United States Request Technology, LLC Full time

    ***We are unable to sponsor as this is a permanent full-time role******Hybrid, 3 days onsite, 2 days remote***A prestigious company is looking for a Senior Desktop Engineer. This engineer will help the team transition to Intune, along with configuring Laptops both MacOS& Windows. (they do not set up laptops). This role will be level 3 support and will do...

  • IT Desktop Engineer

    2 weeks ago

    Green Bay, WI, United States TEKsystems Full time

    TEKsystems is on the lookout for an experienced IT Desktop Engineer to join their client's Service Desk and Operations team. As the IT Desktop Engineer, you'll be the go-to expert for all things related to end-user technology. From software distribution and patch management to automating processes and improving user experience, your work will play a key role...

  • Desktop Support Engineer

    2 weeks ago

    Coppell, TX, United States Optimize Search Group Full time

    Title: Desktop Support EngineerLocation: Coppell, TX (100% onsite)Duration: Long term contract (12-16 months) with option to hireJob Summary:Our client is seeking a skilled and dedicated Desktop Support Engineer to join their Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services...

  • Desktop Engineer

    4 weeks ago

    Chicago, IL, United States TEKsystems Full time

    Description: Job Summary: Provide outstanding customer support for end-user computing environment. Demonstrates a working knowledge of best practices and follows documented processes and procedures in facilitation of service recovery, refresh, maintenance, moves and various other project related activities. Effectively interacts in collaboration with...

  • Desktop Engineer

    4 weeks ago

    Chicago, IL, United States TEKsystems Full time

    Description: Job Summary: Provide outstanding customer support for end-user computing environment. Demonstrates a working knowledge of best practices and follows documented processes and procedures in facilitation of service recovery, refresh, maintenance, moves and various other project related activities. Effectively interacts in collaboration with...

  • Desktop Engineer

    2 weeks ago

    Austin, TX, United States Franklin Fitch Full time

    Are you looking for stability in your IT support career?Are you looking for a company with an excellent culture?If the answer is yes, then you may be a great fit for this growing Austin, TX law firm! This firm has dealt with countless forms of litigation and has established itself as one of Texas’s most reliable law firms. This Desktop Engineer role would...

  • Desktop Support Engineer

    2 weeks ago

    Exton, PA, United States Hexaware Technologies Full time

    What Working at Hexaware offers:Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.Hexaware provides access to a vast array of tools that enhance,...

  • Desktop Engineer I

    1 week ago

    Brownsville, TX, United States Teleperformance USA Full time

    Category : Information TechnologyAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 410,000 inspired and passionate people speaking more than 300 languages, our...

  • Desktop Enterprise Architect

    6 days ago

    Herndon, United States ManTech Full time

    Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented D esktop Enterprise...

  • Sr. Desktop/Deskside Support Engineer

    2 weeks ago

    Washington, DC, United States Eliassen Group Full time

    **Onsite | Washington, DC**Our client has a great opportunity for a Sr. Desktop/Deskside Support Engineer.Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance.Rate: $25 - $32 / hr. w2Responsibilities:Deskside/Desktop support Engineer with a minimum of 4 years of...

  • Software Support/ Desktop Support Engineer

    2 days ago

    Chicago, IL, United States TOPSYSIT Full time

    Software Support/ Desktop Support Engineer Are you the right applicant for this opportunity Find out by reading through the role overview below. Location: Chicago, IL (Onsite) Duration: Initially 12 Months contract with possible extension Windows Servers & Desktop Vended Applications in-house & SaaS) SQL/Oracle databases Middleware Web Services Web...