Solution Consultant

18 hours ago

Austin TX United States hp Full time

Solution Consultant

Description -

The Solutions Consultant is responsible for the success of HP/Vyopta’s software solutions. He / She is a subject matter expert in UC and Collaboration technologies, HP/Vyopta’s Software product and service offerings.

Responsibilities:

  • Implement, integrate, test and deploy Vyopta solutions
  • Provide technical support to customers and partners
  • Establish a strong working knowledge of relevant video, audio, data and network technologies and standards.
  • Continually stay current on HP/Vyopta products (including relevant OEM UC products) and Vyopta implementation tools and methodologies
  • Manage customer adoption of new product capabilities through automation and training program
  • Understand customer specific use cases and assist in delivering customized insights to achieve business goals or to document high value feature requests for the product team

REQUIREMENTS:

  • At least 5 years' experience in administration enterprise UC and Collaborative environments. Must possess expert knowledge in the following areas:
    • General: LANs/WANs, TCP/IP, Internet networking, Web Proxy
    • Hardware: Ethernet switches, routers, firewalls
    • Operating Systems: Windows/Linux
  • Extensive experience in MS Teams, Zoom and Cisco technologies
  • Working experience with Voice / SBC / PSTN networks
  • Strong network and infrastructure knowledge, including network design
  • Knowledge of internet and networking technologies, including network addressing, protocols, network switches, routers, firewalls, Wireless, QoS and VoIP services
  • Strong project management and presentation skills
  • Excellent written and verbal communication skills
  • Experience writing user guides and how-to articles

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Services

Schedule - Full time

Shift - No shift premium (United States of America)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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