Manager, Patient Transport

5 days ago

Eatontown NJ United States Monmouth Medical Center Full time
Manager, Patient Transport at Monmouth Medical Center summary:

The Manager of Patient Transport oversees the daily operations of the Central Transport department, ensuring efficient scheduling and training while maintaining high service standards. This role requires effective resource allocation to meet patient care needs and foster a cohesive workforce. The position emphasizes strong employee relations, process improvement, and responsiveness to customer inquiries.

Job Overview:

In the Manager role they will manage the day-to-day Central Transport department operations including scheduling, daily assignments, training, and equipment usage. They will ensure that the staff s assignments and duties are completed such that established standards for timeliness, service and productivity are adhered to.

They will manage personnel to ensure a well-developed cohesive work force to meet patient care needs as it relates to all aspects of transportation services within the institution.

Qualifications:

Required:

  • 2 years of management experience
  • Basic computer knowledge, Microsoft Office, ability to create spreadsheets and reports

Preferred:

  • AA/AS Degree

Scheduling Requirements:

  • 8:00am-4:00pm
  • Monday-Friday
  • Full Time

Essential Functions:

  • Maintains positive relationships with all customers, employee, physician, patient, visitor, and guests
  • Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs
  • Uses sound employee relations practices and maintains high levels of visibility and accessibility
  • Follows through on all customer requests and inquiries in a timely fashion
  • Utilizes principles of CQI in all work situations
  • Contributes to improving quality services and productivity
  • Effectively allocates and schedules resources
  • Able to project and appropriately staff the unit/department to effectively function to demand
  • Utilizes resources, both labor and non-labor to maximize efficiency and quality
  • Determines priorities and organizes work and time to meet them
  • Follows sound employee retention techniques; effective selection and interviewing, recognition, fair and timely discipline, and ongoing performance feedback
  • Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively
  • Demonstrates cultural competency and ability to maintain a diverse workforce
  • Completes tasks and assignments in a timely, accurate and efficient manner
  • Demonstrates a sense of urgency in completing assignments
  • Organizes multiple assignments and/or projects simultaneously to accomplish goals

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

Choosing RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer


Keywords:

patient transport, staff management, healthcare services, scheduling, resource allocation, customer service, training, quality improvement, operational management, healthcare administration

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