HVAC/R Branch Manager Light Commercial
4 days ago
- Interviews, screens, and evaluates HVAC technicians to meet workload demands.
- Schedules, directs, and provides technical support for HVAC technicians to meet service demands and customer expectations.
- Reviews technicians' work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.
- Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions.
- Compliance with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
- Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.
- Responsible for working with technicians in the field and resolving customer's and technicians' issues.
- Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
- Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
- Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.
- Develops and monitors budgets, goals, and objectives to ensure departmental profitability.
- Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues.
- Monitors assigned service vehicles to ensure they are being maintained, and operated according to company policy, and that an adequate inventory of parts and materials are maintained. Qualifications:
- 5+ years of successful and recent HVAC and Refrigeration service management experience.
- Two years of technical training or a bachelor's degree is preferred.
- Ability to perform advanced-level maintenance and service on HVAC and Refrigeration equipment.
- Solid working knowledge of Word, Excel, and Outlook and the ability to learn new systems.
- EPA Universal Certification
- Valid driver's license
- Problem-solving and conflict-management skills.
- Detail-oriented and highly organized with the ability to handle multiple tasks and assignments.
- Ability to generate ideas and create processes to grow the service department.
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to work well with management, executive leadership, support staff, and technicians.
- Ability and willingness to work a non-standard schedule: nights, weekends, and holidays, as necessary. Join Us: -Today, there are 26 different companies that make up the CoolSys family of brands. -Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth - -Connect with us -on - -and -. - - -Coolsys -is an EEO/AA Employer. ---All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics -are encouraged to apply. ---- - -Pre-employment background screening (criminal and -MVR for driving positions) and -drug testing are---required---for all positions. -Coolsys -will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. - - - -Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, mgr, lead, supervisor, leader, regional, - HVACR, supermarket, rack systems
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