Patient Svc Rep- Family Medicine- Ramona
2 days ago
The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones, documenting accurate patient information and ensuring overall patient flow. The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect co-payments, deductibles and co-insurance, prepare/file patient forms, and process medical records.
ESSENTIAL FUNCTIONS:
- With a friendly disposition and tone, greets and checks in patients when they arrive to the office and/or guides patient through self-service kiosks.
- Maintains a high-level of customer service with patients and their family members, staff, and providers.
- Answers heavy volume of calls internally and incoming calls from referring providers; resolves call queries promptly.
- Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration.
- At time of service, ensures all insurance, personal and health information is verified. Scans insurance card and ID into patient's file.
- Responsible for out-bound calling regarding missed appointments, to follow-up with tasked messages, outreach, Medicare wellness visit scheduling, TransactRx authorizations and Arch-to-Arch. Graybill and SCMG referrals.
- Ensures smooth patient flow by monitoring daily scheduling, scanning lobby for waiting patients, and following-up with Back Office staff as needed. Straightens lobby area to ensure a positive and professional environment for patients.
- Collects patient insurance co-payments, co-insurance, deductibles, and prior balances as well as explains payment policy/billing procedures and patient financial responsibility.
- Prepares and files patient forms while protecting patient personal health information according to HIPAA requirements.
- Balances daily monies and receipts, ensures accuracy of batch summaries, and creates deposits.
- Makes recommendations to improve processes and procedures with a focus on improving patient flow, patient satisfaction, and quality.
- Monitors, manages, and routes patient portal messages.
- Serves as department receptionist for outside vendors and contractors.
- Completes other duties as assigned.
REQUIREMENTS: High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third party requirements preferred. Experience answering telephones and computer proficiency required.
#J-18808-Ljbffr-
Patient Svc Rep
5 months ago
Ramona, United States Palomar Health Medical Group Full timeRequisition ID 38767 Department Family Medicine Location Ramona, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Registered Nurse
2 days ago
Ramona, United States Palomar Health Medical Group Full timeRequisition ID 39175 Department Family Medicine Location Ramona, California Union Not Applicable Salary Range 44.02 - 61.63 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The RN is responsible for the on-site care of patients and forevaluating and renewing prescription refill requests by following established...
-
Dental Hygiene Professional
4 days ago
Ramona, California, United States Ramona Dental Full timeJob OverviewRamona Dental is a private practice seeking a skilled Registered Dental Hygienist to provide exceptional care to adult patients.The ideal candidate will have 1 hour per patient and work collaboratively with a caring and friendly dentist and staff.Compensation PackageWe offer a competitive hourly rate of $57.50-$67.50, reflecting the cost of...
-
Physician - Primary Care - Truecare - Ramona
2 days ago
Ramona, CA, United States Vituity Full timeRamona, CA – Seeking Primary Care Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients. Join the Vituity Team. Vituity is a 100% physician-owned...
-
Physician - Primary Care - Truecare - Ramona
1 month ago
Ramona, United States Vituity Full timeRamona, CA - Seeking Primary Care Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients. Join the Vituity Team. Vituity is a 100% physician-owned partnership and...
-
Ramona, California, United States Vituity Full timeWe are seeking an experienced Primary Care Nurse Practitioner to join our team at Vituity in Ramona, CA. As a valued member of our primary care team, you will play a critical role in improving the lives of patients in your community.About UsVituity is a leading healthcare organization that values teamwork and collaboration. We have cultivated an environment...
-
Clinical Support Professional
1 week ago
Ramona, California, United States TrueCare Full timeTrueCare is a leading provider of comprehensive healthcare services in Ramona, California. We are seeking an experienced MEDICAL ASSISTANT to join our team at our Family Medicine clinic.The successful candidate will have the opportunity to work in a fast-paced environment, providing clinical and administrative support to our patients. As a Medical Assistant,...
-
Physician Assistant or Nurse Practitioner
1 month ago
Ramona, United States Vituity Full timeRamona, CA - Seeking Primary Care Advanced Providers Become a Valued Member of Your Primary Care Team As an Advanced Provider, you play a critical role our mission to improve lives in Primary Care and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment...
-
Family Practice
23 hours ago
Ramona, United States Vituity Full timeRamona, CA - Seeking Primary Care Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients. Join the Vituity Team. Vituity is a 100% physician-owned partnership and is...
-
Ramona, California, United States Epic Special Education Staffing Full timeAbout UsEpic Special Education Staffing is a family-oriented organization that values its employees as members of the community. Our mission is to provide opportunities for individuals to leverage their abilities and make an impact in special education.We are partnering with an exceptional school district to fill a contract School Certified Occupational...
-
School-Based Speech Language Pathologist in Ramona
3 months ago
Ramona, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a dynamic Speech-Language Pathologist (SLP) to join our team and make a meaningful difference in the lives of our clients. If you're passionate about helping individuals improve their munication skills and thrive in a collaborative environment, we want to...
-
School-Based Occupational Therapist
3 weeks ago
Ramona, United States Sunbelt Staffing Full timeJob DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Minimum 1+ years occupational therapy experience required. Location: Near Ramona, CA Position Type: Full-Time Dates: ASAP- End of the School Year Hours: Full-Time, approximately 37.5 hours per weekCaseload/Responsibilities: Provide occupational therapy services to...
-
School-Based Occupational Therapist
1 month ago
Ramona, United States Sunbelt Staffing Full timeJob DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Minimum 1+ years occupational therapy experience required. Location: Near Ramona, CA Position Type: Full-Time Dates: ASAP- End of the School Year Hours: Full-Time, approximately 37.5 hours per weekCaseload/Responsibilities: Provide occupational therapy services to...
-
Family Practice/Primary Care Nurse Practitioner
4 weeks ago
Ramona, CA, United States Vituity Full timeRamona, CA - Seeking Primary Care Advanced Providers Become a Valued Member of Your Primary Care Team As an Advanced Provider, you play a critical role our mission to improve lives in Primary Care and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment...
-
Family Practice/Primary Care Nurse Practitioner
1 month ago
Ramona, CA, United States Vituity Full timeRamona, CA - Seeking Primary Care Advanced Providers Become a Valued Member of Your Primary Care Team As an Advanced Provider, you play a critical role our mission to improve lives in Primary Care and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment...
-
School Occupational Therapist | Ramona, CA
4 weeks ago
Ramona, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Job Title: Occupational Therapist (OT) Location:Ramona, CAJob Type: Contract Pay:$45 - $65 an hourHours:Full time, 35 hours per weekDates of Assignment:Rest of school yearOverview:We are seeking a passionate and dedicated Occupational Therapist (OT) to join our team. As...
-
Family Practice/Primary Care Nurse Practitioner
1 month ago
Ramona, United States Vituity Full timeRamona, CA - Seeking Primary Care Advanced Providers Become a Valued Member of Your Primary Care Team As an Advanced Provider, you play a critical role our mission to improve lives in Primary Care and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment...
-
Ramona, United States Vituity Full timeRamona, CA - Seeking Primary Care Advanced Providers Become a Valued Member of Your Primary Care Team As an Advanced Provider, you play a critical role our mission to improve lives in Primary Care and are a valued member of the full care team. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment...
-
Certified Physician Assistant
3 days ago
Duluth, GA, United States Rep-Lite Full timeCERTIFIED PHYSICIAN ASSISTANT - INTERNAL MEDICINE JOB SUMMARY We are seeking a dedicated, full-time Certified Physician Assistant to join our highly reputable, small internal medicine practice. Our practice serves patients aged 15 and older with primary care needs, led by a physician who trained at a world-renowned medical school and cares for a patient...
-
School-Based Speech Language Pathology Assistant
2 months ago
Ramona, United States Soliant Full timeJob DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Job Description: Soliant is seeking a dedicated and passionate Speech-Language Pathology Assistant (SLPA) to join our dynamic team. As an SLPA, you will work under the supervision of a licensed Speech-Language Pathologist to provide high-quality speech and language services to...
