Director-Patient Accounts

2 days ago

Corvallis OR United States Samaritan Health Services Full time

Relocation Allowance (up to): $10,000

Company: Samaritan Health Services

Req #: 71300

Location: Corvallis, OR

Schedule: 1.0 (80 hrs/pp) - Day

Department: SHS Regional Business Office

Remote Status: No

Salary Range: $51.79 - $77.68

JOB SUMMARY/PURPOSE

Responsible for the daily organization and management of system-wide hospital and professional claims billing and follow-up activities. Develops and enhances productive working relationships among other departments primarily within Finance, Administration, Charge Capture, Coding, Registration, Cash Posting, and secondarily within all divisions. Establishes and enhances focus on the company’s accomplishment of its financial goals for claims resolution and cash collections. Promotes continuous process improvement through customer awareness, fact-based decision making, systems thinking, and teamwork.

DEPARTMENT DESCRIPTION

The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.

EXPERIENCE/EDUCATION/QUALIFICATIONS

  • Bachelor's degree in Business or Health Administration with an emphasis in Finance or Accounting, or equivalent directly related Revenue Cycle experience required.
  • Four (4) years experience in a healthcare patient financial services leadership role required.
  • Experience in the following required:
    • Healthcare collection/billing practices, computer systems, basic finance, and statistics.
    • Functioning easily in a variety of hospital patient accounting and billing systems (Epic, DSS, FISS, electronic billing, denial management and contract management).
    • Examining patient accounts, detecting, and resolving problems related to accounts receivables.
    • Financial analysis and third-party payer procedures.
    • Technical understanding of Revenue Cycle Workflow build.
    • Reporting expertise within an EHR platform.
    • Automated time and attendance systems.
    • Computer applications (Outlook, Teams, Word, PowerPoint, and Excel), including data sorting and pivot tables.
    • Organizational structure, workflow, and process improvement.
  • Experience in the following preferred:
    • Epic Slicer-Dicer/Reporting Workbench.
    • Power BI.
    • Kronos.

KNOWLEDGE/SKILLS/ABILITIES

  • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
  • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
  • Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
  • Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.

PHYSICAL DEMANDS

  • Rarely (1 - 10% of the time)
  • Occasionally (11 - 33% of the time)
  • Frequently (34 - 66% of the time)
  • Continually (67 – 100% of the time)

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

BEND FORWARD at waist

KNEEL (on knees)

CLIMB - STAIRS

STAND

WALK - LEVEL SURFACE

ROTATE TRUNK Standing

REACH - Upward

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

SIT

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist

None specified

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