Access Control Specialist
3 days ago
JRC is a specialty Systems Engineering and Research company focused on Strategic Deterrence and Strategic Defense of our great nation. We are an award-winning workplace, acknowledged as one of Greater Washington’s Best Places to Work and recognized as a Top Workplace by The Washington Post for 10 consecutive years. Headquartered in Washington, DC with international programs and operations in over 15 states, our expertise in areas such as systems engineering, digital integration, and program management, have supported some of the nation’s most important defense programs.
JRC is actively recruiting a talented Access Control Specialist to serve as the front-facing person for the customer at the Strategic Systems Programs (SSP) Headquarters, on the Washington Navy Yard, DC. The Access Control Specialist will support the Personnel and Physical Security team by greeting all employees and visitors, professionally processing visitors via DISS, answering questions regarding Visit Access Requests (VARs) and directions within the facility while ensuring compliance with all customer and DoD processes and procedures.
As the Access Control Specialist you will…- Greet employees and visitors in a professional manner.
- Ensure that all employees and visitors are processed per all DoD, DoN and SSP policies and procedures while ensuring that valid Visit Access Requests (VAR) are on file within DISS for SSP.
- Process and issue employee and visitor badges in accordance with Clearance level and purpose of visit utilizing the On-guard Lenel system.
- Enroll DOD issued CAC’s into the Access Control System.
- Maintain a positive customer experience through professional interaction, timely and efficient handling of all calls, requests, inquiries and directives.
- Process visitor requests; enter clearance information into the DoD DISS system.
- Support courier card processing and identification.
- Submit and track administrative documents and provide general administrative and clerical support.
- Process employees badge requests and coordinate appointments for new/renewal badges using the Lenel Access Control System.
- Ensure that the Visitor Control Desk is staffed at all times during duties hours and help to ensure all visitors and employees are assisted in a timely manner.
- Support additional duties as needed in support of the customer.
- Associate degree and 3 years of experience or equivalent such as High School/GED with four (4+) years of experience.
- 3+ years of experience in conducting analytical and support activities related to access control related research tasks.
- Must have an active security clearance at the SECRET level or above (or have held an active clearance in the past 2 years).
- Highly developed interpersonal and communication skills and able to communicate effectively, both orally and in writing in English.
- Capable of taking a task with minimal instructions and exceeding expectations, with strong follow-up skills and being detail-oriented.
- Flexible and adaptable to a fast-paced environment and changing priorities within our organization.
- Experience using the OnGuard Lenel access control systems in relation to enrollment activities, access level programming, running access reports/record and issuing badges.
- Experience with DoD DISS system.
- Ability to conduct detailed research and analysis of technical data.
- Ability to read and interpret management policy, regulations, and directives.
- Proficiency in Microsoft Office to include Word, Access, Excel, PowerPoint.
- Ability to work effectively with a group or independently.
- An ability to escort personnel as directed.
- Must be able to lift up to 25 lbs.
- A competitive compensation package.
- An exceptional employee benefits program, providing support for our team members' well-being and success.
- The chance to contribute to high-profile Department of Defense (DoD) programs, making a meaningful difference.
- A collaborative work environment where teamwork, creativity, and innovation thrive.
- Opportunities for professional growth and development, helping you advance your career.
JRC is an Equal Opportunity Employer M/F/D/V
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