Outbound Call Center Representative

2 weeks ago

Jersey City NJ United States Future Remodeling Full time

Are you a self-motivated, extroverted individual with excellent communication skills and a passion for speaking to customers and even closing some deals?

If so, Future Remodeling is seeking Call Center Representatives to join our growing team of appointment setters. In this role, you will be responsible for handling both inbound and outbound calls, providing exceptional customer service, and contributing to our sales efforts. As a key member of our Customer Success team, you will play a crucial role in maintaining customer satisfaction and driving company growth.

This is a role which offers training, development, growth potential, and a team culture of friendly competition and celebrating successes

What You'll Do:

  • Handle inbound customer calls professionally, addressing inquiries, resolving issues, and providing information about our services

  • Conduct outbound calls to potential customers, introducing our products and services

  • Meet weekly and monthly quotas for call volume and sales targets

  • Maintain accurate records of all customer interactions in our CRM system

  • Collaborate with team members to share best practices and improve overall performance

  • Participate in regular training sessions to enhance product knowledge and customer service skills

  • Escalate complex issues to the Call Center Manager when necessary

  • Maintain a positive and professional demeanor, even in challenging customer interactions

What You Will Bring:

  • 0-3 Years’ experience in customer service, call centers, or similar role.

  • Excellent verbal and written communication skills.

  • Highly developed social skills, enjoys interpersonal communication, and speaks clearly and with poise.

  • Strong customer service orientation with the ability to build rapport quickly.

  • Proficient computer skills and ability to learn new software systems

  • Ability to multitask and manage time effectively in a fast-paced environment

  • Resilience and the ability to maintain composure in high-pressure situations

  • Team player with a positive attitude and willingness to learn

  • Relentless at perfecting your craft, always willing to learn and develop new skills.

  • Capacity to persevere through rejection and derive valuable lessons from it.

  • Desire to grow and become a better leader and person.

  • Self-motivated, results-driven, and goal-oriented.

It’s a plus if you have:

  • Previous experience in a call center, customer service, or sales role (preferred but not required)

  • Familiarity with CRM software

  • Experience in the home remodeling industry (a plus but not required)

  • Bilingual skills (English/Spanish) are a plus

Our Commitment to You:

  • Competitive hourly wage plus

    uncapped commission.

  • You get commission regardless if the appointment sells or not

  • Opportunity to earn

    additional bonuses, revenue share, and other incentives

    based on performance and results.

  • Comprehensive medical, dental, and vision benefits.

  • Generous Life insurance plan.

  • Extensive paid time off.
  • Ample growth opportunities

    within the company for individuals who consistently meet or exceed targets.

  • Frequent company-sponsored outings and events to celebrate our wins

  • Internal Rewards Program where employees can win points to use for concerts, services, products, and gifts.

Schedule and Location:

Monday to Friday, 8:30 AM to 4:30 PM EST at our HQ in Bergenfield, NJ

  • Outbound Call Center Representative

    1 month ago

    Jersey City, United States Future Remodeling Full time

    Are you a self-motivated, extroverted individual with excellent communication skills and a passion for speaking to customers and even closing some deals? If so, Future Remodeling is seeking Call Center Representatives to join our growing team of appointment setters!. In this role, you will be responsible for handling both inbound and outbound calls,...

  • Outbound Call Center Representative

    1 month ago

    Jersey City, United States Future Remodeling Full time

    Are you a self-motivated, extroverted individual with excellent communication skills and a passion for speaking to customers and even closing some deals? If so, Future Remodeling is seeking Call Center Representatives to join our growing team of appointment setters!. In this role, you will be responsible for handling both inbound and outbound calls,...

  • Outbound Call Center Sales Representative

    3 weeks ago

    Syracuse, NY, United States Direct Fairways Full time

    We are looking to add motivated individuals to our sales team! Get started as soon as NEXT WEEK!* We will be holding Virtual interviews for this position on Thursdays from 9am - 3pm MST !! Please talk with a recruiter if you would like to get one scheduled. *At Direct Fairways, we are passionate about connecting golf enthusiasts with top-notch products and...

  • Call Center Representative

    3 weeks ago

    , FL, United States MDS Communications Full time

    MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking them to support the effort financially. MDS is one of the nation's largest and most respected telephone fundraising...

  • Call Center Representative

    3 weeks ago

    Helena, MT, United States The Staff Pad Full time

    Job Description: Call Center Representative The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are searching for a Call Center Representative to support the organizations mission. This Call Center Representative role is essential in providing a positive and helpful experience for patients,...

  • Call Center Representative

    3 weeks ago

    Helena, MT, United States The Staff Pad Full time

    Job Description: Call Center RepresentativeThe Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are searching for a Call Center Representative to support the organizations mission. This Call Center Representative role is essential in providing a positive and helpful experience for patients,...

  • Call Center

    2 weeks ago

    Earth City, United States Randstad North America, Inc. Full time

    We are looking for an experienced Call Center Representative to work for a growing healthcare organization located in Earth City, MO. The right candidate will be comfortable performing inbound and outbound calls in a high volume call center. Experien Call Center, Healthcare, Staffing, Technology

  • Customer Service Representative

    4 weeks ago

    Iowa City, Iowa, United States Advanced Call Center Technologies Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Advanced Call Center Technologies. As a Customer Service Representative, you will be the voice of the company, providing positive interactions with customers and making a difference in their lives.Key Responsibilities:Respond to customer inquiries and provide solutions...

  • Call Center Representative

    2 months ago

    Kansas City, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: BeloForm Craft Employment Type: Full Time Location: Kansas City, MO Compensation: $17.45 - $24.00 / hour DescriptionJob Summary: We are seeking a highly motivated and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing...

  • Call Center Representative

    2 weeks ago

    Santa Clarita, CA, United States LHH Full time

    Call Center RepresentativeOn- Site: Valencia, CAWe are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.Job...

  • Call Center Agent

    4 weeks ago

    Jersey City, United States Net Commesh Full time

    Job Title: Call Center Agent Location: Jersey City, NJ Job Type: Full-Time Job Summary: We are looking for a dedicated and customer-oriented Call Center Agent to join our team. In this role, you will be responsible for managing inbound and/or outbound calls, addressing customer inquiries, resolving issues, and providing product or service information to...

  • Call Center Representatives

    3 weeks ago

    Houston, TX, United States Ultimate Staffing Full time

    Ultimate Staffing has an urgent hiring need for experienced Call Center Representatives in North Houston. POSITION SUMMARYCandidates must have an outgoing and positive demeanor, be motivated, have an energetic work ethic. Candidates must be great listeners and have a track record of working well with others in a team environment. This is a hybrid position...

  • Call Center Representatives

    2 weeks ago

    Houston, TX, United States Ultimate Staffing Full time

    Ultimate Staffing has an urgent hiring need for experienced Call Center Representatives in North HoustonPOSITION SUMMARYCandidates must have an outgoing and positive demeanor, be motivated, have an energetic work ethic. Candidates must be great listeners and have a track record of working well with others in a team environment. This is a hybrid position...

  • Call Center Agent

    4 weeks ago

    Jersey City, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Talkishco Employment Type: Full Time Location: Jersey City, NJ Compensation: $17.40 - $25.00 / hour DescriptionPosition: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer...

  • Call Center Representative

    2 weeks ago

    Melville, NY, United States TEKsystems Full time

    Overview:As a Call Center Representative for a leading Health Network you will have the opportunity to work directly in a corporate office working to schedule appointments for patients, providers, and keep all medical records up to date. This PERMANENT opportunity opens the door to room for growth and advancement both personally and professionally...

  • Call Center Representative

    1 week ago

    Melville, NY, United States TEKsystems Full time

    Overview:As a Call Center Representative for a leading Health Network you will have the opportunity to work directly in a corporate office working to schedule appointments for patients, providers, and keep all medical records up to date. This PERMANENT opportunity opens the door to room for growth and advancement both personally and professionally...

  • Financial Call Center Representative

    3 weeks ago

    Dallas, TX, United States TEKsystems Full time

    Job Description:Candidate will be assisting national contact center within the mortgage line of business. Candidates will be the front line contact with potential customers of home mortgage. This role will consist of outbound calling/cold calling of potential mortgage customers to inquire about their current mortgage needs. This is a short conversation (5-6...

  • Call Center Representative

    2 weeks ago

    East Syracuse, NY, United States Russell Tobin Full time

    Job Title: Call Center RepresentativeShift: Standard WorkdayLocation: East Syracuse, NY 13057Contract: 3 months (possible extension)Pay Range: $18-19/hourDescription: We are seeking a motivated, process-oriented individual to join our Call Center team. This role involves providing pre-delivery and after-sale support to customers, including product ordering,...

  • Part-time Globe Call Center Outbound Specialist TX

    7 days ago

    McKinney, TX, United States Globe Life Inc. Full time

    Part-time Globe Call Center Outbound Specialist Primary Duties & Responsibilities About the Company About the Job It is the responsibility of the GCCS Outbound Specialist to conduct outbound and receive inbound calls and determine the proper action with each. The agent will record information, and maintain the procedures and policies of this...

  • Outbound Call Center Data Collection Specialist

    4 weeks ago

    Kansas City, Missouri, United States Titan Technologies Full time

    Job Title: Outbound Call Center Data Collection AgentTitan Technologies is seeking a highly skilled and motivated individual to join our team as an Outbound Call Center Data Collection Agent. In this role, you will be responsible for collecting data from companies across the United States to support the Bureau of Labor Statistics (BLS).Key...