Account Manager

2 days ago

Washington DC United States NOKIA Full time

The Account Manager achieves business financial objectives in respective MSO customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts / within broad product or business areas. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts. Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.


As part of the team, you will:

  • Be responsible for the sale of all Nokia Mobile Networks products and services to MSO Cable Service Providers. Role is for existing and prospect customers.
  • Maintain a Salesforce funnel tracking orders and revenues for all existing and new opportunities.
  • Identify and develop significant business opportunities by interpreting critical internal or external business information, such as customer needs, Nokia's portfolio, competitive landscape, etc.
  • Build a network and trustworthy relationships with customers and partners to gain customer insights, create a long-term sales strategy per account and become knowledgeable in strategic business impacts and decision-making processes.
  • Present, promote and proactively communicate Nokia's solutions to new and existing customers/partners and external stakeholders, at all organizational levels.
  • Drive sales, pre-sales and other functions based on in-depth organizational understanding and develop competitive and innovative offers that deliver considerable value to both customers and Nokia.
  • Actively participate in and contribute to pricing strategy and contract negotiations which lead to a positive near to mid-term business impact.
  • Contribute to process / product / service improvement initiatives that help to sustain competitive advantage of Nokia.
  • Solve highly complex or novel problems based on sophisticated analytical thought and complex judgment and develop unique sales approaches which differentiates our offering.
  • Act as the most senior sales expert, serve as best practice / quality resource and is an acknowledged authority both within and outside own organizational unit.
  • Support and execute online and offline sales and marketing campaigns, contribute to events/exhibitions and turn leads and contacts into sales opportunities and revenue.
  • Travel: 25% - 40%

You have:

  • At least 8 years of telecom sales, business development or consultative selling experience.
  • Experience with deal creation and proactive "hunting" inside the existing MSO Cable Service Providers.
  • Ability to anticipate and identify business needs and use cases, develop recommendations and solution proposals, and provide excellent ongoing relationship management with customers at all levels.
  • Innovative, highly motivated, and flexible sales mindset, paired with excellent external and internal communication skills, and the ability to work in a matrix across multiple organizations.
  • Solution selling skills and the ability to generate revenue by developing new profitable business opportunities and demonstrate success at the executive level.

It would be nice if you also had:

  • Bachelor's degree or equivalent experience.
  • Demonstrated influencing and negotiation skills.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D - Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. (Check the salary ranges in the job info section for this role)

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

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