Environmental Program Specialist

3 days ago


Norwell MA United States Clean Harbors Full time
Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.

  • Health and Safety is our #1 priority and we live it 3-6-5
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments

    Responsibilities

    • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
    • Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
    • Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
    • Ensures timely resolution to any customer issues
    • Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
    • Possesses knowledge and ability to promote all Clean Harbors services
    • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
    • Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
    • Responsible for the data integrity of the proactive call and milkrun program
    • Specific tasks assigned by management

      Central Customer Service activities include, but not limited to:

      • Account setup/modifications
      • Profile creation
      • Quoting/Agreements
      • Scheduling
      • Order management
      • Resolve compliance issues

        Qualifications

        • BS/BA in Business or Environmental Science preferred
        • Strong verbal and written communication skills
        • Strong organizational/time management skills
        • Strong problem-solving skills
        • Detail oriented
        • Flexibility
        • Ability to handle multiple tasks simultaneously
        • Proficient in Windows Office-based applications

          Join our team today To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

          Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

          We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

          Clean Harbors is a Military & Veteran friendly company.

          *CH

          #LI-BP1


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