Associate Director, Financial Aid

23 hours ago

Atlanta GA United States Georgia State University Full time

Associate Director, Financial Aid

Enrollment Management

Financial Aid

The Department of Financial Aid's goal is to approach our work with the passion to be excellent, to positively impact the University on all levels, and to find innovative ways to ensure that we uphold the mission of the University.

These are exciting times at GSU. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to identify, cultivate, and steward our students.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.

The Department of Financial Aid is seeking an Associate Director to join the already awesome team taking the Financial Aid Department to the next level of excellence

WHAT MAKES The Department of Financial Aid A GREAT PLACE?

  • A flexible work environment - this position is eligible for two remote days per week.
  • Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
  • A knowledge-sharing organization that works collaboratively with diverse staff.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.

HERE IS WHAT YOU WILL DO

The Associate Director serves as a customer service-oriented professional who is responsible for assisting in the administration of institutional, state, and federal grant and student loan programs in accordance with fund guidelines and regulations so that students have the financial assistance needed to complete educational goals. Responsible for day-to-day operations of the Office of Student Financial Aid.

  • Provides leadership, direction, and supervision for the development of a comprehensive student-centered and proactive culture providing enhanced services to students, families, public and university community partners.
  • Assist with the development of long-range and short-range goals required to achieve strategic outcomes.
  • Delivers optimum service to all internal and external customers and provides necessary training and updates to ensure accurate communication.
  • Allocates funding within the Banner system to ensure optimal packaging of financial aid for students.
  • Oversees monthly reconciliation to ensure university student information systems data is consistent with external funding systems.
  • Administers Title IV, State and Institutional Aid programs to optimize funding available to students.
  • Provides guidance and oversees testing for annual updates to processing.
  • Responsible for coordinating the annual review and updates of all areas related to preparation for aid delivery for the next aid year.
  • Responsible for keeping abreast of new federal and state initiatives and making recommendations regarding implementation; maintain auditable records of aid awards, aid adjustments, appeals requests, and documentation, in accordance with state and federal regulations.
  • Ensures performance coaching and employee development programs are active and beneficial, resulting in continuous performance improvement.
  • Assists in providing training and support to assigned staff and ensures compliance with relevant regulatory requirements, strengthens weaknesses and build new capabilities.
  • Reviews electronic processing activities, rules, and procedures to ensure accurate operations.
  • Recommends changes to electronic processing activities, rules, and procedures to ensure efficient and compliant processing.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor.

Minimum Hiring Qualifications:

Bachelor's degree in Business, Accounting, Finance, or a related field and four years of supervisory/management experience or a combination of education and experience.

Preferred Hiring Qualifications:

Master's degree. Previous work experience in a higher education financial aid office. Familiarity with the Banner database management systems is highly desirable. Demonstrated leadership ability and a record of team building in cross functional units, problem solving, and integrity in financial aid management. Excellent written and oral communication skills.

Location: Atlanta Campus

Shift: M-F 8:30am-5:15pm

Salary: $80,000

Job Type: Full Time (Benefits Eligible)

Special Instructions: To be fully considered for this position all candidates must submit the following at the time of submission:

  • A complete and accurate GSU application
  • Resume
  • Cover Letter (Recommended)
  • Final candidates must provide three professional references.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

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