Service Director EMEA
2 days ago
DEUTZ steht für Antriebe, die Fahrzeuge und Maschinen auf der ganzen Welt bewegen. Das ist unser Kerngeschäft und unsere Leidenschaft. Diese Leidenschaft teilen weltweit rund 5.000 Mitarbeiter in unseren produzierenden und administrativen Bereichen.
Dabei denken wir über den klassischen Verbrennungsmotor hinaus: Gemeinsam arbeiten wir daran, unser Produktportfolio stetig weiterzuentwickeln – durch höchste Qualitätsstandards, Emissionsoptimierung, klimaneutrale Antriebssysteme und innovative Lösungen.
Schon heute sorgen wir so als Team jeden Tag dafür, dass die Welt mit den Anforderungen von morgen in Bewegung bleibt.
Das erwartet Dich bei uns:
- Als Service Director EMEA stellst Du einen tadellosen Kundendienst in der gesamten EMEA-Region sicher.
- Als strategischer Business-Partner erarbeitest Du Maßnahmen/Ziele zur Entwicklung des Service-Geschäfts mit Händlern, Servicepartnern sowie OEM und überprüfen laufend die Zielerreichung.
- Du verantwortest ein Volumen von einem dreistelligen Millionen Betrag für die Budgetierung, die Erstellung von Prognosen und die Erreichung der Umsatz- und Rentabilitätsziele für die EMEA-Region.
- Du beobachtest die Wettbewerbsaktivitäten, analysierst und kontrollierst die eigenen KPIs und leitest Korrekturmaßnahmen bei Abweichungen ein.
- In der Position übernimmst Du die Führung und Steuerung von 13 Direct Reports beim Key Account Service Geschäft und Koordinierung von Aktivitäten mit den über 70 Beteiligungsgesellschaften/Händlern im Bereich Service innerhalb der Region.
- Dein Fokus liegt auf der Überwachung sowie Verbesserung des End-to-End-Kundendienstprozesses und organische & anorganische Ausweitung der Serviceaktivitäten.
Das zeichnet Dich aus:
- Du hast ein abgeschlossenes wirtschaftswissenschaftliches oder technisches Studium, alternativ verfügst Du über eine vergleichbare abgeschlossene Ausbildung mit langjähriger Berufserfahrung im Service Vertrieb.
- Du bringst mehrjährige Berufserfahrung im Service Vertrieb und Umsetzung komplexer Prozesse mit.
- Darüber hinaus konntest Du mehrjährige Führungserfahrung fachlicher, disziplinarischer und projektbezogener Mitarbeiterteams sammeln.
- Nachweislich konntest Du erfolgreiche Analyse- und Strategieprozesse ausarbeiten und durchführen.
- Fließende Englischkenntnisse sowie die Bereitschaft für regelmäßige Dienstreisen (30 %) runden Dein Profil ab.
Das bieten wir:
- 40 Stunden / Woche (Vollzeit).
- 30 Tage Urlaub im Jahr.
- Möglichkeit des mobilen Arbeitens.
- Umfangreiches Angebot an Schulungs- und Weiterbildungsmöglichkeiten.
- Mitarbeitervorteile bei verschiedenen Anbietern online und vor Ort.
- Umfangreiche Gesundheitsvorsorge (z.B. Impfung Grippe-/Corona-Schutz, Halsschlagaderscreening) mit eigenem Betriebsarztzentrum.
- Betriebskantine und Kiosk auf dem Werksgelände.
- Fahrradleasing Angebot und vergünstigtes Deutschlandticket.
- Gute Verkehrs- und ÖPNV-Anbindung sowie kostenfreie Parkplätze.
- Vergünstigte Urban Sports Club Mitgliedschaft.
Du suchst einen abwechslungsreichen und spannenden Arbeitsplatz in einem kollegialen Team mit einer attraktiven Vergütung und idealen Rahmenbedingungen? Dann freuen wir uns darauf, Dich kennenzulernen
Informationen zu Deinem Bewerbungsprozess:
Wir begrüßen und unterstützen die Vielfalt unserer Mitarbeiterinnen und Mitarbeiter und sind davon überzeugt, dass sie einer der wichtigsten Faktoren für den Unternehmenserfolg sind. Diversity macht uns offener, innovativer und wettbewerbsfähiger.
Sende uns Deine aussagekräftige Bewerbung über unser online Bewerbungssystem. Für Fragen steht Dir Sina Aboltakhti unter der Email zur Verfügung. ID: 2813
Wir freuen uns auf Deine Bewerbung. Werde Teil unseres Teams
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