Food Program Lead, AMS

3 days ago

Los Angeles CA United States TikTok Full time

Responsibilities:

  • Leadership: Lead AMS catering, food safety and third-party vendor team(s). Develop internal teams including organization design, team leadership and talent development.
  • Strategic Planning: Apply a deep understanding of food operations and create data-driven plans, proposals, documentation and financial analysis/modeling for region(s) utilizing existing and future data-driven insights.
  • Cross-Functional Direction: Lead across matrixed structures and departments to recommend, enhance, change and/or drive operational, strategic and value-added outputs and impact.
  • Procurement & Supply Chain Management: Drive RFPs, and value propositions and support procurement on sourcing, reviewing and developing KPIs to manage vendors. Influence changes as needed and adapt agreements into food operations.
  • Problem Solving: Analyses root causes, identifies challenges and develops and operationalizes data-driven solutions that demonstrate before and after success measurements. Adapts to changing priorities and applies multiple interventions to complex situations.
  • Program Development: Oversee, enhance and define overall food program standards and operations with cultural competency. Build frameworks and models for regional implementation and drive cross-functionally with internal and external teams.
  • Financial Management: Manage and optimize year-on-year budgets, expenses and cost savings/investment measures. Apply analysis and data-driven measures to ensure cost optimization and investment.
  • Marketing, Communication & Promotion: Support marketing strategies to attract and retain users. Leverage technology and efficient tools to modernize program communication.
  • Risk Management: Manage and mitigate risks internally and externally.
  • Stakeholder Engagement: Build and maintain relationships with cross-functional stakeholders and program participants. Apply feedback and program enhancements to support program objectives.
  • Data Management, Compliance & Reporting: Create and drive data-driven analysis, insights and recommendations. Manage compliance and reporting requirements.
  • Brand & Risk Management: Evolve the program brand and mitigate risks or disruptions.

Minimum qualifications:

  • Bachelor's degree and/or equivalent experience in business management, food science, hospitality management, catering management, general business management, etc.
  • At least 5 years of managerial experience developing regional or global food programs in a fast-paced environment.
  • Demonstrable cultural competence with innovative practices with strong oral/written communication, documentation and policy development skills.
  • Available to travel up to 40%.

Preferred qualifications:

  • Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data-driven solutions.
  • Data-driven analysis, insight and action-oriented presentations, reports and proposals with evidenced results.
  • Experience producing innovative and creative technology solutions in food operations, design and implementation.
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