Director Regional Management of HOA
22 hours ago
Job Overview
We invite you to become a pivotal member of our distinguished team in the HOA management sector, recognized for our commitment to excellence and inclusivity. As the Regional Director, you will oversee a diverse portfolio of communities, collaborating closely with General Managers to ensure effective operational, administrative, financial, and HR functions. This role is characterized by hands-on leadership, where your expertise will guide our properties to align with our organizational values and objectives.
Key Responsibilities
- Provide visionary leadership to the properties within your region, partnering with executive management to establish and communicate strategic goals that align with the needs of our communities and clients.
- Supervise a diverse team across multiple properties, upholding high standards for processes and personnel while fostering a culture of ongoing improvement and exceptional service.
- Tackle internal and external challenges with proactive direction and support, ensuring prompt resolution and maintaining open lines of communication.
- Collaborate with General Managers, Board of Directors, and internal departments to implement and integrate innovative programs and initiatives.
- Recruit, hire, train, and mentor your team, ensuring optimal staffing levels and delivering annual performance evaluations with constructive feedback.
- Serve as a key liaison between the home office, property managers, and the Board of Directors, preserving professional relationships and facilitating effective communication.
- Prepare and present comprehensive quarterly reports on each site to the Chief Operations Officer.
- Assist in budget management for your assigned communities while ensuring compliance with industry regulations.
- Develop and instate best practices and standard operating procedures to uphold consistency and excellence in service delivery.
- Work with the VP of Facilities and Risk Management to ensure all sites maintain robust emergency preparedness procedures and that staff are adequately trained.
- Identify opportunities for improvement in underperforming properties and implement effective strategies to meet community goals and standards.
Required Skills
- Proven leadership and management capabilities.
- Exceptional written and verbal communication skills.
- Strong organizational skills complemented by a people-centric approach.
- Proficiency in prioritizing tasks and managing time effectively under tight deadlines.
- Experience in mentoring and developing team members.
- Familiarity with accounting principles is an advantage.
Qualifications
- High School Diploma required; a Bachelor’s degree in business or a related field is preferred.
- Minimum of five to seven years of experience in Property Operations and/or Hospitality, or a comparable blend of education and experience.
- CMCA, AMS, and/or PCAM Accreditation from CAI is preferred.
Employment Type : Full-Time
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