Sales & Service Lead - Aspen

2 days ago

Aspen CO United States Alo, LLC. Full time

OVERVIEW

The Sales & Service Lead is integral to elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-led environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.

RESPONSIBILITIES

Sales & Service Leader

  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • Continue to build the client relationship daily with our customers.
  • Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Business Leader

  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.

People Leader

  • Leads by example and inspires staff in daily operations and guest experience.
  • Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent.
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

Business Partner

  • Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed.
  • Execute company-level operations-focused directives, projects and initiatives, in partnership with the Sales & Service Manager (e.g. from the SCC).

QUALIFICATIONS:

  • 2+ years prior work experience in a client-centric, sales environment.
  • Proven leadership capabilities demonstrating excellent decision making.
  • Values feedback, receptive to receiving feedback and eager to provide.
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work.
  • Self-motivated with a desire to achieve results and excel individually, and as a team.
  • Excellent interpersonal and written communication skills.
  • Aligns with and embodies Alo’s guiding principles.
  • Job Level: Associate.

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

JUST SOME OF THE PERKS

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
  • 401K with company matching (Full-Time Employees).
  • Monthly Store Incentives.
  • Clothing Allowance.
  • Free yoga classes at any of our Sanctuaries.

The Company’s Lead base pay ranges from $24.00 - $26.00/hour in Aspen, CO. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

#J-18808-Ljbffr

  • Customer Service Ambassador for Aspen Ventures

    7 days ago

    Aspen, Colorado, United States Aspen Ventures Full time

    Job OverviewAspen Ventures is the innovation engine of Aspen One, a company that aims to amplify its vision globally. The role of a Server at Aspen Collection is to serve food and beverage items in a timely and professional manner.ResponsibilitiesServing guests in a friendly and efficient wayMaintaining a clean and organized workspaceOperating point-of-sale...

  • Aspen Luxury Lot Sales

    1 week ago

    Aspen, Colorado, United States Aspen Full time

    About Our TeamAt Aspen, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experienced professionals is dedicated to delivering exceptional results, and we are seeking a highly motivated and results-driven individual to join our ranks as a luxury lot sales specialist.Sales RoleIn this role, you will be...

  • Aspen Real Estate Expert

    1 week ago

    Aspen, Colorado, United States Aspen Full time

    About AspenAspen is a world-renowned luxury real estate destination known for its breathtaking mountain views, high-end properties, and unparalleled quality of life. As a Red Mountain property specialist, you will have the unique opportunity to work with clients seeking the perfect blend of elegance, sophistication, and natural beauty.Sales RoleWe are...

  • Rental Equipment Specialist

    3 days ago

    Aspen, Colorado, United States Aspen Ventures Full time

    About UsAspen Ventures is the innovation arm of Aspen One, a global leader in sustainable living and performance apparel. Our mission is to amplify our vision and inspire a better world through innovative products and experiences.We are seeking a highly skilled Rental Equipment Specialist to join our team at Aspen Collection, a premium ski and snowboard...

  • Vice President of Brand Marketing

    3 days ago

    Aspen, United States Stay Aspen Snowmass Full time

    Vice President of Brand Marketing - Aspen Hospitality Full-time Job Location: Aspen Job category: AH Corporate Services Season: Year Round Job Classification: Full-Time Regular Aspen Hospitality, a division of Aspen One, owns and operates a portfolio of hotels and residences. This includes The Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out...

  • Senior Talent Acquisition Professional

    7 days ago

    Aspen, Colorado, United States Aspen Skiing Company Full time

    About UsAspen Skiing Company is a leading provider of premium, sustainable, and transformative experiences in recreation, culture, and nature. With roots dating back to 1946 and a division of Aspen One, we own and operate four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating exceptional experiences for our guests.Job...

  • Aspen Properties Maintenance Specialist

    3 days ago

    Aspen, United States Frias Properties of Aspen Full time

    Company Overview: Frias Properties of Aspen Snowmass is a leading provider of professional property management services in the Aspen and Snowmass area, catering to local homeowners and visitors from across the country and around the world. With over five decades of experience, we offer a wide range of services, including vacation rentals for short-term or...

  • Aspen Community School School Bus Driver

    1 month ago

    Aspen, United States Aspen School District Full time

    Aspen Community School School Bus DriverAll Aspen Community School employees are employees of Compass for Lifelong Discovery, not Aspen School District employees. Please submit your resume and cover letter directly to Casey White at cwhite@discovercompass.orgThere is no option to apply through TalentedEd for this position. The ACS School Bus Driver is an...

  • Aspen Music Festival Residential Leadership Position

    7 days ago

    Aspen, Colorado, United States Aspen Music Festival Full time

    Residential Director Opportunity at Aspen Music FestivalWe are seeking an experienced leader to join our team as a Residential Director at the Aspen Music Festival. This role plays a vital part in creating a safe, inclusive, and supportive environment for our students.About the RoleThe Residential Director will be responsible for implementing housing...

  • Mountain Resort Server Position

    3 days ago

    Aspen, Colorado, United States Aspen Skiing Company Full time

    Company OverviewAspen Snowmass, the innovation engine of Aspen One, aims to globally amplify its vision to renew the mind, body, and spirit. The company recently launched Aspen Collection, a performance and lifestyle apparel brand featuring premium ski and snowboard rentals and unique experiences.Job DescriptionThis is a Server position at a table service...

  • Aspen Store Director

    7 days ago

    Aspen, Colorado, United States Veronica Beard Full time

    **Store Director Opportunity**We are seeking an experienced Store Director to lead our team at Veronica Beard in Aspen. As a key leader, you will drive sales growth, develop high-performing teams, and create a positive store environment.**Responsibilities**Drive sales growth by creating an exceptional shopping experience for customers.Develop and implement...

  • Aspen Ventures Food and Beverage Server

    1 week ago

    Aspen, Colorado, United States Aspen Ventures Full time

    Job SummaryWe are seeking a professional and friendly Server to join our team at Aspen Ventures. As a Server, you will be responsible for providing excellent food and beverage service to our guests in a timely and efficient manner.About the RoleThe successful candidate will have prior guest service experience and be able to work effectively in a fast-paced...

  • Ski Technician, Aspen Ski Cafe

    1 month ago

    Aspen, CO, United States Gorsuch Full time

    Full Time Seasonal CO-Aspen Ski Cafe 30, Aspen, CO, USRequisition ID: 1295Salary Range: $24.00 To $30.00 Annually Every year for more than 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services.Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our...

  • Red Mountain Property Specialist

    1 week ago

    Aspen, Colorado, United States Aspen Full time

    About Aspen Real EstateAspen is a hub for luxury real estate, offering a wide range of high-end properties, from stunning mountain estates to sleek modern homes. As a luxury lot sales professional, you will have the privilege of working with discerning clients seeking the ultimate in comfort, style, and tranquility.Luxury Lot SalesWe are seeking an...

  • Aspen Growth Strategist

    6 days ago

    Aspen Hill, Maryland, United States SkyRun Vacation Rentals Full time

    Business Development OpportunityThis role presents a unique chance to expand our vacation rental portfolio in Aspen and grow into a leadership position within the company.We offer flexible work arrangements, allowing you to balance your current situation while easing into this new opportunity. If you possess strong networking skills, deep connections in...

  • Head Electrician

    2 weeks ago

    Aspen, United States Aspen Music Festival Full time

    The Head Electrician works under the supervision of the AOTVA Production Manager of the Aspen Opera Theater & VocalARTS (AOTVA) program at the Aspen Music Festival & School (AMFS). The AOTVA program is under the co-artistic direction of Rene Fleming and Patrick Summers. The upcoming season will utilize the AMFS orchestras, the 2,050 seat Klein Music Tent,...

  • Assistant Housekeeping Manager, Se Busca Asistente de Gerente de Limpieza

    1 month ago

    Aspen, CO, United States Frias Properties of Aspen Full time

    Assistant Housekeeping Manager WantedJoin our team at Frias Properties of Aspen- Snowmass, a leading property management company! We're seeking an experienced Assistant Housekeeping Manager to help oversee daily operations and ensure our properties are maintained to the highest standards. Apply in person at 730 E. Durant Ave Aspen or email Krystal @...

  • Sales Coach

    2 months ago

    Lutz, FL, United States Aspen Dental Full time

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working...

  • Brand Marketing Strategist

    1 week ago

    Aspen, Colorado, United States Aspen Hospitality Full time

    Job Summary:The Brand Marketing Strategist will drive brand awareness and deliver the brand promise through earned media and memorable property activations. This role is responsible for developing annual brand programming and activation plans, executing plan execution, managing property-level partnerships, creating on-property collateral and brand assets, as...

  • Boot Fitter, Aspen Ski Cafe

    1 month ago

    Aspen, CO, United States Gorsuch Full time

    Full Time Seasonal CO-Aspen Ski Cafe 30, Aspen, CO, US Requisition ID: 1360 Salary Range: $24.00 To $30.00 Hourly Every year for more than 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our...