Retail Associate
17 hours ago
Location: Newport Beach, CA·Part time
BYLT Premium Basics is hiring a Seasonal Part Time Retail Associate. The ideal candidate is customer-service oriented and is passionate about people. This individual will inspire to be a product expert to educate, inform, and outfit the customer for any occasion. They will have a BYLT for you mindset and be a true ambassador of the brand.
Essential Duties and Responsibilities- Actively greet and engage with our customers on the sales floor to provide the best customer experience.
- Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience, including folding, hanging, displaying, and merchandising garments per BYLT’s guidelines.
- Keep clientele informed by notifying them of current promotions and future merchandise of potential interest.
- Respond to customers’ questions.
- Administer financial transactions by processing payments by cash, gift cards, and store credit or other credit and debit cards.
- Alert management of potential security issues.
- Assist with inventory, including receiving and stocking merchandise.
- Other duties as assigned.
- Excellent communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
- Ability to upsell.
- BYLT product knowledge.
- Customer service and people skills.
- Fast-paced energy level.
- 1 year+ of retail experience.
- Cash handling skills & Point of Sales Systems experience.
- Lift and/or move up to approximately 50 pounds frequently.
- Bending/stooping/kneeling required – frequently.
- Ability to work varied hours and days including nights, weekends, and holidays as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
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