IBM Tivoli Administration

4 weeks ago

Charlotte NC United States Synechron Full time

Title: Monitoring Engineer with IBM Tivoli

Location: Charlotte NC/ Atlanta GA/ Richmond VA/Chicago IL

Email: mohammed.ahmed3@synechron.com

Job Description:

The role of the Server and Application Monitoring Engineer is to provide engineering and monitoring services for the evolution of the Monitoring and Event Management Platforms. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the Bank. Following established written procedures, guidelines and techniques, develops, enhances, tests, supports, maintains, and debugs software applications that support business units or support functions. Fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior associates or manager, as needed. Working knowledge of business or function for which application is designed. Often responsible for the completion of a phase of a project. · Maintain and support the Monitoring platforms while adhering to Bank policies and standards. · Participate in and help coordinate maintenance activities. · Guide and mentor, a teams of specialists assigned to provide operational support of Monitoring Tools. · Advise server and application support teams on how best to use Event Management functions. · Develop, update and test server & application monitoring solutions most often in various scripting languages. • Perform and assist with troubleshooting server & application issues that may or may not have monitoring solutions in place. · Respond to incidents for application availability issues as part of on-call duties. • Develop software solutions to address manual work, repeatable work or inefficient processes that can be improved. · Prepare and maintain Monitoring solution design, support & process documentation. • Support efforts to design, integrate and implement monitoring and event management solutions for core infrastructure, cloud infrastructure, applications, performance monitoring, and synthetic monitoring.

Primary Skill DevOps Specialist

Secondary Skill Monitoring tools and Netcool

Required Skills Required Skills:

Minimum 5+ years of experience with IBM Tivoli Monitoring (ITM)

Must have experience with ITM Log Monitoring

Good understanding of IBM Netcool Omnibus and the communication between ITM and Netcool

• Strong experience working with Linux & Windows servers

• Strong knowledge and working experience with Regex

Strong experience scripting on Windows servers using Powershell

• Experience working with scripting on Linux servers using Shell & Python

Desired Skills:

• Bachelor's degree in engineering, computer science, related field and or technical training

• Experience with comparable monitoring tools

• Self-starter, self-directed and shows initiative

• Focused on execution, delivery, and commitment to dates

• Skills in scripting is desired, such as with Python, Ansible, Shell, Powershell

• Basic knowledge of Active Directory

• Can tie strategy and actions to business impact and results

• Strong written and verbal communications skills

• Organized and detail oriented; must have a strong technical acumen

• Ability to partner with others for the good of the initiative

Skills:

• Analytical Thinking

• Automation

• Production Support

• Adaptability

• Solution Delivery Process

• Solution Design

• Collaboration

• Innovative Thinking

• Technical Strategy Development

We can offer you:

  • A highly competitive compensation and benefits package
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad
  • Laptop and a mobile phone
  • 10 days of paid annual leave (plus sick leave and national holidays)
  • Maternity & Paternity leave plans
  • A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
  • Retirement savings plans
  • A higher education certification policy
  • Commuter benefits (varies by region)
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
  • A flat and approachable organization
  • A truly diverse, fun-loving and global work culture

S?YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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